IT Business Planning Lead Analyst

Citibank (Switzerland) AG; Mississauga; Hybrid; CAD 140,000 - 170,000; Full time

Job summary

Citibank (Switzerland) AG in Mississauga seeks a senior Technology Planning lead responsible for shaping strategic direction across the business unit, delivering in-depth performance analysis, and translating IT plans into actionable outcomes.

You will influence senior stakeholders, oversee multi-workstream initiatives, support M&A and outsourcing efforts, coach teams, and ensure governance and compliance while benefiting from a hybrid work model with three days in office.

Qualifications

• 6–10 years in a technology planning role with strategic impact.
• Advanced project management experience leading multi-workstream initiatives.
• Experience with mergers/acquisitions or outsourcing in a large matrixed organization.
• Familiarity with IT governance and performance management.

Responsibilities

• Lead technology planning activities and act as primary subject matter authority.
• Deliver in-depth analysis of business performance and translate data into insights.
• Advise senior colleagues and cross-functional teams to align IT with strategy.
• Support mergers, acquisitions and outsourcing with planning expertise.
• Develop reports, metrics, and communications for leadership accountability.
• Coach and guide team members to raise overall performance.
• Assess risk and ensure compliance, ethics, and integrity in planning.

Skills

Strategic planning

Stakeholder management

Communication

Analytical thinking

Project management

Risk assessment

Influencing

Leadership

Coaching

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

* Lead technology planning activities across the business unit, acting as the primary subject matter authority and providing expert counsel that shapes strategic decisions and operational direction.* Deliver in-depth analysis of business performance, translating complex data into clear insights that identify gaps between IT plans, service level agreements, and actual outcomes.* Advise and influence senior colleagues and cross-functional teams through well-structured communication, ensuring technology strategies are understood and adopted across the organization.* Support mergers, acquisitions, and outsourcing activities, contributing technology planning expertise to assess feasibility, risk, and integration requirements.* Develop and present high-quality reports, metrics, and communications that keep leadership informed and drive accountability across the business unit.* Coach and guide less experienced team members, allocating work effectively and building capability within the team to raise overall performance standards.* Assess risk considerations in all planning and advisory activities, ensuring decisions uphold compliance obligations, ethical standards, and the integrity of Citi's operations.* 6 to 10 years of experience in a technology planning role, with a demonstrated ability to operate at a strategic level and deliver complex, high-impact outcomes.* Advanced project management capability, with experience leading multi-workstream initiatives and driving delivery in complex organizational environments.* Subject matter expertise in at least one area of technology planning, enabling credible and authoritative guidance to both peers and senior stakeholders.* Ability to integrate cross-functional knowledge to understand how different parts of an organization collectively contribute to shared business objectives.* Strong analytical capability, with experience translating ambiguous or complex information into clear recommendations and actionable plans.* Excellent communication and influencing skills, with the ability to engage, persuade, and align diverse stakeholders across all levels of an organization.* Bachelor's degree or equivalent university qualification in a relevant field.* Experience contributing to mergers and acquisitions or outsourcing initiatives within a large, matrixed organization.* Familiarity with IT governance frameworks and performance management disciplines, enabling faster integration into Citi's planning structures.* A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team in Mississauga.* Strategic influence and ownership, with the autonomy to shape technology planning decisions that affect the performance of an entire business unit.* Access to Citi's global network, allowing you to collaborate with colleagues and stakeholders across international markets and functions.* Ongoing learning and professional development opportunities, supporting your growth as a technology leader and subject matter authority.* Competitive compensation and financial wellbeing benefits aligned to your seniority and contribution.* Wellbeing support programs and work-life balance initiatives designed to help you perform at your best over the long term.* Family support benefits and localized offerings relevant to employees based in Canada.