IT Asset Management Specialist Technical Operations Oakville, Ontario

Geotab Inc.; Oakville; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate IT Asset Management Specialist to join their dynamic team. This role involves managing the IT asset lifecycle, ensuring compliance, and collaborating across the organization. You'll be responsible for optimizing hardware and software environments, tracking assets, and contributing to various ITAM projects. If you thrive in a fast-paced environment and enjoy working with technology, this opportunity promises a fulfilling career with innovative projects and a supportive work culture. Join a company that values diversity and offers great benefits, including flexible working arrangements and professional development opportunities.

Benefits

Flex working arrangements

Home office reimbursement program

Baby bonus & parental leave top up program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

Qualifications

• 2-5 years of experience in IT asset analysis and procurement.
• Knowledge of CMDB, ITIL principles, and ITSM processes.

Responsibilities

• Monitor and execute IT Asset Management practices for optimization.
• Develop and maintain asset registries and Configuration Management Database.

Skills

IT Asset Management

Data Analysis

Communication Skills

Problem-Solving

Vendor Management

Education

Post-secondary diploma/degree in IT, Business, or Commerce

Tools

SCCM

Jamf

Google Suite

JIRA

Job description

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a IT Asset Management Specialist who will manage the IT asset lifecycle for optimization and compliance through various ITAM practices and cross-organizational collaboration. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As an IT Asset Management Specialist, your key area of responsibility will be monitoring and executing Geotab's IT Asset Management (ITAM) practice to ensure an optimized and compliant hardware and software environment, encompassing asset record keeping, audits, procurement, documentation, configuration analysis, hardware testing, selection, and process integration, with a focus on tracking, reporting, license discovery, ELP creation, and license metrics. You will need to work closely with all levels of the organization.

To be successful in this role you will be a team-player with the ability to engage and communicate clearly and effectively. In addition, the successful candidate will have a good understanding of various key performance areas used in ITAM.

How you'll make an impact:

1. Develop, track and accurately update asset registries, classes and categories.
2. Participate and contribute in various projects related to IT asset management.
3. Update and maintain the Configuration Management Database (CMDB).
4. Perform occasional fieldwork to acquire additional IT infrastructure data or to confirm the accuracy of asset data.
5. Track, update and close asset related service requests within the agreed upon SLA.
6. Participate in the development and maintenance of asset management policies, procedures, systems and measurements in order to manage the asset portfolio, identify risks, track costs and control adherence.
7. Collaborate with IT infrastructure and service teams to determine trends in asset performance as well as gathering feedback for device satisfaction.
8. Assist in device selection and testing & work with vendors to test new hardware and develop standard testing methodologies for all new devices.
9. Partner with the different business units to gauge their satisfaction with devices and address any concerns.
10. Understanding of various license terminologies for major publishers like Oracle, IBM, Adobe & MS.
11. Demonstrated skill to prepare and defend ELPs, follow through with remediation and reporting cost savings though re-harvesting.
12. Understand and articulate licensing metrics & metering.
13. Develop life-cycle costing and long-term IT asset management plans including forecasting for hardware needs and planning for replacement devices based on the vendor's end of life targets.
14. Perform Asset audits to determine baselines.
15. Develop, maintain and update regular dashboards, reports and presentation decks with accurate numbers, work and project updates.

What you'll bring to the role:

1. Post-secondary diploma/degree in IT, Business, Commerce, or a related field preferred.
2. 2-5 years of experience in IT asset analysis, including IT procurement and as an HAM/SAM professional.
3. 1-3 years of experience collaborating with business stakeholders in a cross-functional environment.
4. Knowledge of CMDB, ITIL principles and ITSM processes, and a wide array of IT hardware (end-user devices, infrastructure).
5. In-depth understanding of software licensing metrics, ELP creation, and mitigation plans.
6. Hands-on experience extracting data from various operating system environments (e.g., SCCM, Jamf, Linux).
7. Proven ability to successfully execute strategic asset management processes, vendor management, product selection, and hardware refresh strategies.
8. Excellent verbal, written, and analytical problem-solving skills, with the ability to communicate technical information clearly.
9. Proficiency in software programs, including Google Suite.
10. Ability to work independently, strong team player, and comfortable in a flat organization with an entrepreneurial mindset.
11. Professional certifications (ITIL, CSAM, CHAMP, SNCSAM) and experience with agile project management software (e.g., JIRA) are highly valued.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

1. Flex working arrangements
2. Home office reimbursement program
3. Baby bonus & parental leave top up program
4. Online learning and networking opportunities
5. Electric vehicle purchase incentive program
6. Competitive medical and dental benefits
7. Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [e-mail].