ISD - Account Manager

Panasonic Avionics Corporation; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking an Account Manager for its Integrated Services Division in Mississauga. The role involves developing strategic partnerships, managing sales activities, and achieving growth targets. Candidates should possess a degree and have 5-6 years of relevant experience, with excellent problem-solving and communication skills. This hybrid position supports flexibility for work-life balance, with competitive benefits including medical coverage and a pension plan.

Benefits

Comprehensive Medical, Dental and Vision Coverage

Panasonic Retirement Pension Plan

Employee Purchase Program

Generous Parental Leave Top Up

Education Assistance Program

Employee Volunteer Program

Qualifications

• 3-4 years of relevant education.
• 5 to 6 years of related work experience.
• Experience developing customized solutions.
• Ability to manage customer expectations effectively.

Responsibilities

• Source and nurture strategic partnerships with accounts.
• Achieve sales quota through appropriate strategies.
• Conduct competitive and market research.
• Provide support to internal sales and marketing departments.

Skills

Problem-solving

Communication skills

Relationship building

Analytical skills

Education

Undergraduate College or University Degree

Tools

Salesforce

SAP

Job description

Overview

Panasonic Canada Inc. is currently looking to hire for the position of Account Manager – Integrated Services Division (ISD).

The Account Manager sources, builds and maintains strategic partnerships with ISD accounts. The Account Manager will gain an understanding of account business needs and align ISD's services to meet those customer needs. The incumbent will develop strategies for sales growth and retention within assigned brands. Assists Group Sales Manager in managing all sales activities between ISD and assigned accounts to ensure the sales plan forecast, budgets, profit, inventory are consistent with the business plan. The Account Manager contributes to the PCI purchase sales and inventory (PSI) process by achieving annual business plan, reaching consensus with PSI, and providing accurate and timely information, consultation and support.

This is a full-time position.

This position is hybrid. Any office‑based work will be performed from our Mississauga office at Ambler Drive with occasional travel to Niagara on the Lake. Training will take place at PCI’s Niagara on the Lake office.

This role requires travel of up to 40% with approximately 97% of travel taking place within Canada and 3% outside of Canada. Travel requirements are subject to change based on business needs.

Candidates must be legally eligible to work in Canada at the time of application. Please note, Panasonic Canada Inc. does not offer sponsorship to individuals for the purpose of obtaining temporary work permit/visa or permanent residency.

Responsibilities

• Sources and nurtures strategic partnerships with accounts to explore, define and help meet the needs of designated account customers and align with sales and business goals of Panasonic’s Integrated Services Division (ISD)
• Achieves sales quota through the development of appropriate strategies - including sales opportunities with existing and new accounts
• Responsible for direct follow up with account stakeholders on quotes orders and to close deals -
• Actively updates and monitors Salesforce and SAP (or GP) and other tools to ensure targets and KPI's remain on track
• Assists Group Sales Manager and Key Account Manager with creation of monthly PSI as well as annual business plan targets
• Provides support to internal sales and marketing departments
• During designated 'special projects' - provides ‘Inside Sales' support ensuring projects are completed by deadline.
• Provides personalized training to Inside Sales team to ensure their knowledge is aligned with brand needs
• Researches market trends including economic and demographic trends - as well as competitor information - with follow up reporting to Management
• Competitive and market research information is shared with management through regular calls for status reporting on customer and market trends
• Helps expedite the resolution of account problems or issues. Issues resolved include but are not limited to helpdesk escalations, credit issues, returns, pricing, accounting, shipping, supply chain, and/or end user complaints.
• Participates in trade shows as required.

Qualifications

• 3-4 years of Undergraduate College or University Degree
• 5 to 6 years of related work experience
• Experience developing customized solutions by evaluating and selecting from various options.
• Conducts in-depth analysis to support decision making
• Builds strong rapport with internal and external stakeholders
• Manages customer expectations, targets and time constraints effectively
• Demonstrates excellent problem-solving abilities
• Exhibits strong interpersonal & communication skills

NICE-TO-HAVES:

• Experience in the POS market is preferred

BENEFITS & PERKS – WHAT’S IN IT FOR YOU:

Panasonic Canada prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health.

• Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
• Panasonic Retirement Pension Plan (RPP/DCPP)
• Group Retirement Savings Plan (RSP)
• Generous Parental Leave Top Up
• Education Assistance Program/ Tuition Reimbursement
• Employee Purchase Program
• Employee & Family Assistance Program (EFAP)
• Competitive Rates on Home and Auto Insurance
• Employee Volunteer Program – Paid Time Off for Volunteer Days
• Onsite Events!
• And many more benefits & perks

HYBRID WORK MODEL

Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.

Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.

WHO WE ARE:

Meet Panasonic! Panasonic Canada Inc., a subsidiary of Panasonic Corporation of North America, is a leading provider of Consumer Lifestyle technologies, as well as innovative Smart Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move us.

At Panasonic Canada, we do more than just offer great products and solutions. We pride ourselves in promoting gender and culture equality, as well as encouraging personal growth and success to elevate our 350+ employees to their full potential. Their passion has been one of the driving forces behind our success for more than 100 years.

HOW TO APPLY

Please include a PDF copy of your current resume.

DIVERSITY, EQUITY, & INCLUSION AT PANASONIC CANADA, INC.

In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees.

AODA POLICY

Panasonic Canada Inc. has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

Only candidates selected for an interview will be contacted.

We thank you for your interest in working for Panasonic Canada Inc.