IPS Worker - IPS Programs

Kingston Health Sciences Centre; Kingston; Hybrid; CAD 45,000 - 47,000; Full time

Job summary

Kingston Health Sciences Centre is seeking an IPS Worker – Ininew Patient Services to provide language and cultural support for Indigenous patients and families. You will translate, interpret, and offer compassionate assistance across KHSC and partner services.

Responsibilities include guiding patients through appointments, coordinating with healthcare teams, and educating staff on Indigenous cultural awareness.

Qualifications

• Two-year college diploma or equivalent education/work experience.
• Fluency in Mushkegowuk Cree dialects.
• Medical terminology training or equivalent experience.
• 1-3 years of related experience.
• Proven reliability and attendance.
• Clear criminal background and vulnerable sector check.

Responsibilities

• Provide accurate translation and interpretation services in Mushkegowuk Cree dialects.
• Offer basic counselling and emotional support to patients and families.
• Accompany outpatients to appointments, tests, and procedures.
• Respond to language and patient emergencies while on-call.
• Visit inpatients daily and assist with orientation for patients and families.
• Help hospital staff with admission, treatment, and discharge planning.
• Act as a liaison between patients and healthcare teams.
• Educate staff on cultural awareness when needed.
• Maintain accurate reports and documentation.
• Escort patients to and from the airport as required.

Skills

Mushkegowuk Cree

Communication skills

Cultural sensitivity

Education

Two-year college diploma

Medical terminology training

Job description

Requisition ID101762-Posted08/20/2026-Allied Health

Now Hiring: IPS Worker – Ininew Patient Services

Department: Ininew Patient Services
Location: Kingston Health Sciences Centre (including Geaganano Residence - 237 Ontario Street, Kingston, ON)
Schedule: Full-Time | Rotating Shifts | On-Call
Pay Band: $32.99 - $33.85/hour
Union: OPSEU4106 IPS

About the Role

Are you fluent in Mushkegowuk Cree and passionate about supporting Indigenous patients and families navigating healthcare far from home? As an IPS Worker, you’ll be a vital part of an interdisciplinary team, offering translation, interpretation, and compassionate support across Kingston Health Sciences Centre, Providence Care, and other local health services.

This role is deeply rooted in cultural respect and the values of Hotel Dieu Hospital, ensuring every patient feels seen, heard, and cared for.

What You’ll Do

Language & Cultural Support

• Provide accurate translation and interpretation services in Mushkegowuk Cree dialects.
• Offer basic counselling and emotional support to patients and families.
• Accompany outpatients to appointments, tests, and procedures.
• Respond to language and patient emergencies while on-call.

Patient Care & Advocacy

• Visit inpatients daily and assist with orientation for patients and families.
• Help hospital staff with admission, treatment, and discharge planning.
• Act as a liaison between patients and healthcare teams.
• Educate staff on cultural awareness when needed.

Administrative & Logistics

• Maintain accurate reports and documentation.
• Support office tasks and coordination.
• Escort patients to and from the airport as required.

What You Bring

Required:

• Two-year college diploma or equivalent education/work experience.
• Fluency in Mushkegowuk Cree dialects.
• Medical terminology training or equivalent experience.
• 1-3 years of related experience.
• Proven reliability and attendance.
• Clear criminal background and vulnerable sector check.

Preferred:

• Strong oral and written communication skills.
• Ability to work independently and collaboratively.
• Attention to detail and basic computer proficiency.

Physical Requirements

This role requires physical stamina to meet the demands of shift work and patient support.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

KHSCis committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.