IoT Implementation Pro — Remote & Growth Path

Samsara; Canada; Remote; CAD 80,000 - 97,000; Full time

Job summary

A leading IoT solutions provider in Canada is seeking a Customer Success Manager to oversee the deployment of technology for Mid-Market customers. You will be responsible for building customer relationships, managing implementation, and enhancing product adoption. The ideal candidate has over 4 years of experience in customer success or account management and a Bachelor's degree from a reputable institution. This role offers a competitive salary and flexible working options.

Benefits

Competitive total compensation package

Health benefits

Career advancement opportunities

Flexible working model

Qualifications

• 4+ years of experience in Customer Success or account management.
• Strong prioritization and emotional intelligence skills.
• Experience with technical products and systems implementations.

Responsibilities

• Manage the deployment of IoT technology to Mid-Market customers.
• Create launch plans to enhance product usage.
• Track implementation progress and overall account health.

Skills

Customer Success Management

Emotional Intelligence

Consultative Skills

Technical Product Support

Education

Bachelor’s degree

Job description

A leading IoT solutions provider in Canada is seeking a Customer Success Manager to oversee the deployment of technology for Mid-Market customers. You will be responsible for building customer relationships, managing implementation, and enhancing product adoption. The ideal candidate has over 4 years of experience in customer success or account management and a Bachelor's degree from a reputable institution. This role offers a competitive salary and flexible working options.