Investment Associate-Bilingual

Canadian Imperial Bank of Commerce; Montreal (administrative region); Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Pension plan

Employee share plan

Vacation offering

Wellbeing support

MomentMakers

Job summary

Canadian Imperial Bank of Commerce (CIBC) is seeking an Investment Associate (bilingual) for Montréal to support an Investment Counselor with high value portfolios and client communications.

You will prepare documentation, manage client files, and assist in presentations and marketing materials while delivering exceptional service to high net worth clients in both French and English. The role combines administration, client service, and investment workflow support.

Qualifications

• Provide administrative support to the Investment Counselor in managing high value portfolios and maximizing productivity.
• Prepare and distribute documentation and information to clients; maintain client database and up-to-date contacts.
• Assist in preparing client presentations, proposals and other marketing materials; resolve client inquiries with strong service.

Responsibilities

• Follow up on client and Investment Counselor requests to ensure proper settlement and delivery.
• Prepare and distribute documentation and information to clients including marketing materials and servicing packages.
• Review account files and maintain client databases in adherence with audit guidelines.

Skills

Accountability

Client Relationship Management

Communication

Customer Experience (CX)

Customer Service

Documentations

Investments

Office Administration

Prioritization

Product Knowledge

Teamwork

Education

Degree or diploma asset

Job description

## Investment Associate-BilingualApply: Montréal, QC: Full time: Posted Yesterday: End Date: September 29, 2026 (12 days left to apply): 2618036We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visit CIBC.com**What you'll be doing**You will provide administrative support to the Investment Counselor (IC) in managing their high value portfolios and maximizing their productivity. As an Investment Associate, you will prepare and distribute documentation and information to clients; maintain client database and ensure contacts are up to date; assist in preparing client presentations, proposals and other marketing materials; assist the assigned IC in resolving client issues and inquiries; take initiative to resolve client issues providing exceptional customer service to high net worth clients; manage new business by ensuring correct and timely investment of assets; assist in following up on client referrals and contacts.*At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.***How you'll succeed*** **Client Service**– Follow up on client and Investment Counselor requests to ensure proper settlement and delivery. Investigate and resolve inquiries and complaints related to accounts and refer to the Investment Counselor where appropriate. Develop strong and effective working relationships with clients and third-parties, such as Accountants working with clients.* **Administrative Support –** Request information and documentation from clients to open accounts. Review incoming mail and telephone calls. Plan and organize activities and required resources to ensure smooth running of office. Manage day-to-day activities of the Investment Counselor in a manner that maximizes availability and effectiveness. Prepare and distribute documentation and information to clients including marketing materials, servicing packages, and proposals. Keep appointment books/agendas for the IC. Maintain client files in adherence with audit guidelines and processes.* **Operational Support**– Support the Investment Counselor through the Investment Policy cycle from creation to trading implementation. Advise of client maturities. Help identify clients whose needs would be best met by a CIBC partner. Maintain and update client contact database. Prepare and complete account closures in a timely manner. Process transactions for clients include wire transactions, cheque deposits/issuances, cash transfers. Implement Investment Policy Statements as per instructions. Review client portfolios monthly to ensure records are in good order.**Who you are*** **You can demonstrate knowledge** of daily market activities sufficient to provide/explain information to clients. You have a general knowledge of the financial industry. Having a degree or diploma an asset, but not required.* **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.* **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making.* **Values matter to you**. You bring your real self to work and you live our values - trust, teamwork, and accountability.* **You're fluent in French and English** to serve our clients in the community.**What CIBC Offers**At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.* We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program\\*, defined benefit pension plan\\*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.* Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.* We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.\\*Subject to plan and program terms and conditions**What you need to know*** CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]* CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.* You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.* We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).* We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.**Job Location**Mont-1155 Rene-Levesque O. Centre Bancaire Principal**Employment Type**Regular**Weekly Hours**37.5**Skills**Accountability, Client Relationship Management, Communication, Customer Experience (CX), Customer Service, Documentations, Investments, Office Administration, Prioritization, Product Knowledge, TeamworkAt CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.