Investment Advisor Assistant

Confidential; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Job summary

Confidential, a high-performing advisory investment firm, is seeking a licensed Investment Advisor Assistant for its downtown Vancouver on-site team. The role focuses on flawless execution, high-touch client service, and operational intensity of a deal-side business.

The successful candidate will support Investment Advisors with a global client base across retail and institutional investors, delivering Capital Markets & Wealth Management solutions and building lasting relationships.

Qualifications

• CSC is required.
• CPH is required.
• Minimum 2 years in licensed investment advisor assistant or trading support role.
• Proficiency with Dataphile is preferred.
• Strong capital markets operations knowledge.

Responsibilities

• Serve as a primary contact for client inquiries, account updates, documentation requests, and general service needs across a global client base.
• Provide day-to-day operational and administrative support to the team, enabling focus on client acquisition and deal-related work.
• Support trade execution coordination, order entry, trade confirmations, and settlement follow-ups in line with licensing requirements.
• Manage client onboarding, account transfers, documentation, and regulatory paperwork with back-office and compliance teams.
• Maintain and update client records, CRM systems, and internal databases with accuracy.
• Prepare client reports, investment summaries, meeting materials, and correspondence for the advisory team.
• Build rapport with clients at every interaction to support retention and growth.
• Spot opportunities to drive business development through warm introductions and excellent service.
• Coordinate meetings, travel logistics, and practice management in a fast-paced environment.
• Communicate workload, priorities, and blockers to the advisory team to ensure smooth operations.

Job description

On behalf of our client, we are seeking a licensed Investment Advisor Assistant with experience in transactional capital markets to join a high-performing advisory investment firm at a pivotal moment of growth. This is a career-track position for a professional who thrives on flawless execution, high-touch client service, and the operational intensity of a deal-side business.

The successful candidate will support a team of Investment Advisors managing a global client base across retail and institutional investors, offering a suite of comprehensive Capital Markets & Wealth Management solutions. The ideal candidate builds lasting client relationships through every touchpoint and is looking for long-term stability with a team poised for significant growth.

This role is based on-site in downtown Vancouver, BC.

Responsibilities

• Serve as a primary point of contact for client inquiries, account updates, documentation requests, and general service needs across a global client base.
• Provide day-to-day operational and administrative support to the team, enabling them to focus on client acquisition, deal origination, and market analysis.
• Support trade execution coordination, order entry, trade confirmations, and settlement follow-ups in compliance with licensing requirements.
• Manage client onboarding, account transfers, documentation, and regulatory paperwork, liaising with back-office and compliance teams as needed.
• Maintain and update client records, CRM systems, and internal databases with accuracy and attention to detail.
• Prepare client reports, investment summaries, meeting materials, and correspondence as required by the advisory team.
• Build and maintain rapport with clients through every interaction, recognizing that administrative touchpoints are opportunities to strengthen relationships and support client retention.
• Actively spot opportunities to drive business development through warm introductions, client engagement and delivering excellence in customer service.
• Coordinate meetings, travel logistics, conference attendance, and general practice management in a fast-paced, progressive environment.
• Communicate workload capacity, priorities, and blockers directly and confidently to the advisory team to ensure smooth operations and avoid bottlenecks.

Qualifications

• Canadian Securities Course (CSC) is required.
• Conduct & Practices Handbook (CPH) is required.
• A minimum of 2 years of experience in a licensed investment advisor assistant, trading assistant, or brokerage support role, ideally on the transactional/deal side of the business.
• Proficiency with Dataphile (or comparable brokerage operations platform) is highly preferred.
• Strong understanding of capital markets operations, including capital raises, new issues, and deal-side workflows.
• Exceptional organizational skills and the ability to manage competing priorities with minimal supervision in a high-volume environment.
• Outstanding interpersonal and communication skills with a natural ability to build rapport, and maintain trusted, long-term client relationships.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook, and exposure to CRM systems.
• A client-first mindset with a genuine willingness to do whatever it takes to deliver exceptional service.
• Proven ability to navigate across all levels of the business with confidence and professionalism.
• Flexibility with scheduling; the nature of capital markets means work demands can shift quickly with market conditions and deal timelines.