Investigation & Risk Analyst, Member Programs

Manulife; Kitchener; Hybrid; CAD 44,000 - 75,000; Full time

Job summary

A leading financial services provider in Canada is seeking an individual to perform risk-based analysis and lead audit programs. The role involves significant interaction with various stakeholders, conducting interviews, and preparing written reports. Candidates should have knowledge of Group Benefits and the Canadian healthcare system. Competitive salary and customizable benefits are offered in a hybrid working arrangement.

Benefits

Health, dental, and vision insurance

Short- and long-term disability coverage

Generous paid time off program

401k and retirement savings plans

Qualifications

• Experience with investigations and criminal complaints.
• Ability to manage various stakeholder interactions.
• Travel may be required.

Responsibilities

• Perform risk-based data profiling and trend analysis.
• Lead audit programs and make decisions on investigations.
• Create written audits and communicate with stakeholders.

Skills

Knowledge of Group Benefits

Knowledge of the Canadian healthcare environment

Strong research and problem-solving skills

Excellent oral and written communication skills

Intermediate data analysis skills

Demonstrate investigation skills

Education

University degree or equivalent work experience

Tools

Excel

Data mining software

Job description

A leading financial services provider in Canada is seeking an individual to perform risk-based analysis and lead audit programs. The role involves significant interaction with various stakeholders, conducting interviews, and preparing written reports. Candidates should have knowledge of Group Benefits and the Canadian healthcare system. Competitive salary and customizable benefits are offered in a hybrid working arrangement.