Interpreter – Transportation

Northwest Employment Works; Sioux Lookout; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local health authority in Sioux Lookout is seeking an Interpreter – Transportation. The role involves providing personal and travel-related assistance for CSD clients at the Sioux Lookout Airport. Candidates should have excellent communication skills, preferably with First Nations dialect knowledge, and be able to work in a public service environment. Comprehensive benefits include a pension plan and professional development opportunities.

Benefits

Pension plan

Fitness reimbursement program

Comprehensive insurance coverage

Professional development opportunities

Relocation assistance

Qualifications

• Persons of First Nations ancestry will be given preference.
• Knowledge and commitment to services provided by the Client Services Department.

Responsibilities

• Provide interpreting services and travel assistance at the Sioux Lookout airport.
• Meet and greet incoming clients and assist with travel needs.
• Coordinate travel arrangements with NIHB and dispatch clerk.

Skills

Excellent interpersonal and communications skills

Ability to communicate in a First Nations dialect

Previous experience in translation

Ability to work with people in a public service environment

Education

Grade 12 education

Job description

Overview

Job Summary: Under the supervision of the Manager, the Interpreter – Transportation is responsible for providing personal, travel-related and interpretive assistance to all CSD clients while they are at the Sioux Lookout Airport.

Qualifications

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
• Excellent interpersonal and communications skills
• Previous experience in translation
• Familiar with the NIHB Medical Transportation Framework Program
• Knowledge and commitment to the services provided by the Client Services Department
• Ability to work with people in a public service environment
• Grade 12 education
• The ability to perform the requirements of the position on a regular basis

Roles and Responsibilities

• Provide interpreting services and travel assistance to all NIHB prior approved clients while they are at the Sioux Lookout airport by ensuring their needs are met and by explaining procedures to clients who are unfamiliar with air travel
• Ensure all NIHB prior approved departing clients find the appropriate flight times and airline check in and ensure that their luggage is properly tagged to destination
• Meet and greet all incoming clients at the airport. Assist those clients who have stopovers at the airport and direct those whose flights end in Sioux Lookout to the appropriate destination
• Handing out travel/destination contact phone numbers for Winnipeg and Thunder Bay
• Put client names, prior approval numbers and dispositions of all incoming clients in the Daily Log
• Act as a liaison for clients that get denied boarding and referring them to the Patient Liaison Services Worker
• Order as needed and distribute lunches to clients who require a snack or meal at the airport.
• Coordinate travel arrangements with NIHB, dispatch clerk and get approval for clients’ travel, as necessary
• Coordinate with the Dispatch Clerk on the client’s ground transportation from the Sioux Lookout airport
• Record PA# for where the client came from, the client’s name and when the client was fed. Send a weekly list to finance department for billing
• Write up and submit incident reports to appropriate departments
• Participate and contribute to regular staff development activities and staff meetings
• Work as a team member with co-workers, SLFNHA staff and other organizations
• Provide assistance when required and any other duties assigned

Benefits

• Pension plan
• Fitness reimbursement program
• Comprehensive insurance coverage
• Professional development opportunities
• Relocation assistance

Apply

Apply online at https://slfnha.com/careers/job-listing/

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: [phone]
Fax: [phone]
Email: [e-mail]

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: Open until filled

The Health Authority wishes to thank all applicants in advance. However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com