Intern - Residential Lending Strategy, Winter 2027

Socket.dev; Toronto; Hybrid; CAD 20,000 - 27,000; Part time

Benefits offered by this job

Competitive discretionary bonus

RRSP match program

Medical, dental, vision, life, and dis

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy and personal

Job summary

EQ Bank in Toronto is seeking a Residential Lending Strategy Intern to support Mortgage Retention strategy and HELOC initiatives. You will work with cross-functional teams, develop data-driven insights, and design dashboards to guide decision making.

The role requires current enrollment in a finance/business program and strong MS Office skills, with opportunities for professional development and a hybrid work arrangement.

Qualifications

• Currently enrolled in University or College program (Finance, Business, Accounting or Economics is preferred).
• Extensive working knowledge of MS Office (Word, Excel, Outlook, Power Point, SQL).
• Strong analytical skills.
• Strong organizational skills.
• Ability to handle multiple competing priorities.
• Good time management skills.
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner.

Responsibilities

• Assist in the discovery and planning for a range of strategic and tactical business topics (e.g., customer retention, portfolio growth, pricing, operational efficiency, regulatory).
• Support the development of business cases for new opportunities including qualitative fact finding and quantitative modeling for new initiatives.
• Develop familiarity with internal systems and gather relevant data from various internal sources.
• Support execution of product improvements or initiatives.
• Ideate, design, build, and manage dashboards (Power BI and Excel) that consolidate portfolio metrics for operational and strategic decision making.
• Develop and communicate presentation materials with key data and portfolio insights.
• Support refinement of processes that enable quicker turnaround on analysis.
• Support quantitative methods (e.g., Excel models) to develop insights that drive decision making.
• Support requests from cross-functional teams to provide data or analysis to enable data-driven decisions.
• Support strategic planning (e.g., financial modeling, market research, development of presentation materials).
• Present key insights and recommendations based on research and data analysis.

Skills

Strong analytical skills

Strong organizational skills

Time management

Verbal and written communication

Education

Finance, Business, Accounting or Economics

Tools

Power BI

Excel

SQL

Job description

Join a ChallengerAt EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

Work Term: January - April 2027

The Residential Lending Strategy Intern will be responsible for supporting Mortgage Retention and HELOC strategies and initiatives to drive maximum customer retention and growth of our Home Equity Line of Credit (HELOC) product.They will contribute alongside cross functional teams to support overall strategy and direction of the business unit. Thesuccessful candidate will use analytical abilities to provide both qualitative and quantitative input supporting the development of recommendations to drive strategy and growth.

The Core Responsibilities of the Job

Strategic Initiatives & Decision Making

• Assistin thediscoveryandplanningfor a range of strategic and tactical business topics (e.g.customer retention,portfoliogrowth, pricing, operational efficiency, regulatory, etc.)
• Support the development of business cases for new opportunitiesincluding qualitative fact finding and quantitative modeling for new initiatives
• Develop familiarity with internal systems and gather relevant data from various internal sources
• Support execution of product improvements or initiatives

Portfolio Reporting & Insights

• Ideate, design, build,and manage dashboards (PowerBIandExcel) thatconsolidateportfolio metrics for operational and strategic decision making
• Develop and communicate presentation materials with key data and portfolio insights
• Support the refinement ofprocesses that enable quicker turnaround on analysis
• Support quantitative methods (e.g. Excel models) to develop insights thatdrivedecision making

Cross-functional data support& investigations

• Support requests from cross-functional teams to provide data or analysis to enable them to make data-driven decisions
• Support strategic planning (e.g.financial modeling, market research, development of presentation materials, etc.)
• Present key insights and recommendations based on research and data analysis

Let's Talk About You!

• Currently enrolled in University or College program (Finance, Business, Accounting or Economics is preferred)
• Extensive working knowledge of MS Office (Word, Excel, Outlook, Power Point, SQL)
• Strong analytical skills
• Strong organizational skills
• Ability to handle multiple competing priorities
• Good timemanagement skills
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.