Intermediate Software Dev QA

Perception Point; Burnaby; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Health Spending Account

Personal Spending Account

EFAP (Employee & Family Assistance)

RRSP with company match

Paid time off and flexible leave

Job summary

Fortinet in Burnaby, Canada, seeks a Software Development QA Specialist to ensure product quality across cloud and on-prem platforms. You will own QA in significant product areas, performing manual and automated testing, and building the automation framework.

Role requires 4+ years in a technical QA role, strong networking knowledge, Windows/Linux server administration, and experience with VPN/SASE/Zero Trust. Fortinet offers robust benefits and equity programs.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• Minimum of four years of professional experience in a technical role.
• Strong understanding of client-server architecture and internet protocols.
• In-depth knowledge of the internet protocol suite (ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, switching).
• Over three years of hands-on experience with Windows and Linux servers and virtualization technologies (Windows Hypervisor, VMware).
• Expertise in VPN technologies, SASE, Web Proxy, Zero Trust Network Access, authentication methods (MFA, certificates).
• Strong familiarity with QA processes and software development fundamentals.
• Proficiency in using network/server troubleshooting tools (packet sniffers, traceroute, process monitors, Windows Event Viewer).
• Scripting in Shell or Python is a plus.
• Experience with cloud platforms (Azure/AWS), data encryption, pen testing, vulnerability research is desirable.

Responsibilities

• Execute test cases using manual and automated testing to ensure product quality.
• Design, develop, and maintain software systems to enhance functionality and reliability.
• Develop and maintain test automation infrastructure and QA lab environment.
• Troubleshoot and resolve issues in cloud services, implementing proactive solutions.
• Create, maintain, and monitor internal service performance metrics.
• Collaborate with development, release QA, and ops teams to improve products.
• Work with R&D and support to track and resolve issues via internal tracking system.
• Participate in customer calls for real-time troubleshooting as needed.

Skills

Client-server architecture

Networking protocols

QA processes

Scripting (Shell/Python)

Cloud platforms (Azure/AWS)

VPN/SASE/Zero Trust

Troubleshooting

Windows/Linux server admin

Education

Bachelor’s degree in Computer Science/Computer Engineering

Tools

Windows Hypervisor

VMware

Job description

Fortinet is offering an exciting opportunity to hire a talented Software Development QA Specialist to join our FortiClient DevQA team in Burnaby, Canada.

As a Software Development QA Specialist, you will be responsible for ensuring the functionality of our products and the implementation of testing tools. You will be engaged in both front-end and back-end verification across cloud and on-premises platforms. Join a high-energy team that is creating innovative and compelling products for a wide variety of users. You will take ownership of quality assurance in significant areas of the product.

Job Responsibilities:

• Execute test cases using both manual and automated testing techniques to ensure product quality.
• Design, develop, and maintain software systems to enhance the functionality and reliability of our products.
• Develop and maintain the test automation infrastructure and manage the QA lab environment.
• Troubleshoot and resolve issues within our mission-critical cloud services, implementing proactive solutions to prevent future problems.
• Create, maintain, and monitor internal service performance metrics.
• Collaborate with software development, release QA, and system operations teams to improve and enhance products and services.
• Work closely with R&D and technical support teams to track, troubleshoot, and resolve issues through the internal issue tracking system.
• Participate in customer calls for real-time troubleshooting as needed.

Required Qualifications & Job Skills:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• Minimum of four years of professional experience in a technical role.
• Strong understanding of client-server architecture and internet protocols.
• In-depth knowledge of the internet protocol suite, including ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, and switching.
• Over three years of hands‑on experience with configuring and managing Windows and Linux servers, as well as virtualization technologies such as Windows Hypervisor and VMware.
• Expertise in VPN technologies, Secure Access Service Edge (SASE), Web Proxy, Zero Trust Network Access, and authentication methods (e.g., MFA, certificate-based authentication).
• Strong familiarity with QA processes and methodologies, along with software development fundamentals.
• Proven ability to troubleshoot network and server issues using tools like packet sniffers, traceroute, process monitors, and Windows Event Viewer.
• Proficiency in scripting languages such as Shell or Python is a plus.
• Experience with cloud platforms (Azure/AWS), data encryption, penetration testing, and vulnerability research is highly desirable.

The Canada base salary range for this full-time position is expected to be between $85,000 - $115,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Fortinet is offering an exciting opportunity to hire a talented Software Development QA Specialist to join our FortiClient DevQA team in Burnaby, Canada.