Interim Manager

LVMH; Edmonton; Presencial; CAD 55 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits program

Performance-based bonus opportunities

Robust learning and development

Resumo da oferta

Sephora Canada is seeking an Interim Manager to oversee all services, classes and events at AB-Southgate store in Edmonton. You will support Beauty Studio operations, training, and client experiences, ensuring exceptional service levels and seamless in-store experiences.

You will manage staffing, drive sales opportunities, coordinate events, and lead development and certifications for Beauty Advisors. A 2–4 year track record in a similar role is preferred, with strong communication and

Qualificações

• Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
• Excellent verbal and written communication skills.
• Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Responsabilidades

• Beauty Studio Management: oversee daily operations of Beauty, Skincare and Fragrance Studio and ensure staff are trained.
• Embracing Innovation: leverage technology in services to elevate in-store experience.
• Client Experience: manage online reservations, staff levels and efficient check-in.
• Event Management: plan and staff in-store events to maximize learning and sales.
• Training & Development: manage development and certifications for Beauty Advisors.
• Performance Assessment & Development: provide timely feedback and manage performance.
• Passionate about Clients: act as Manager on Duty and engage with clients and staff on-stage.

Conhecimentos

Leadership

Communication

Team building

Descrição da oferta de emprego

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Profile

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

• Job ID: 298986
• Store Name/Number: AB-Southgate (0534)
• Address: 5015-111 Street NW, Edmonton, AB T6H 4M6, Canada (CA)
• Full Time/Part Time: Full Time
• Position Type: Regular
• Vacancy Status: This position is for an existing, open vacancy

You'll love working here…

As an Interim Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

• Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
• Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
• Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
• Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
• Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
• Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We’d love to hear from you if…

• You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.