Intensive Support & Supervision Program Worker

Workinnonprofits

Surrey

On-site

CAD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Eligibility for health/welfare benefits
Annual physical activity fund
Employee and Family Assistance Program
Discounted gym membership
Agency-sponsored social events

Job summary

Workinnonprofits is seeking an Intensive Support & Supervision Program Worker in Surrey, BC. This temporary full-time role supports youth addictions programming, requiring BCGEU membership and one year of experience with high-risk youth.

Responsibilities include providing goal-focused supervision, engaging youth in community resources, teaching life skills, and maintaining accurate reports. Strong interpersonal and communication skills are essential. Benefits include health/welfare enrollment after probation and additional perks.

Qualifications

  • Strongly preferred: Bachelor of Arts in social sciences, human services, or a related discipline.
  • Minimum: One year of recent experience working with high-risk youth or in a criminal justice setting.
  • BCGEU membership required.

Responsibilities

  • Plan and implement strategies and activities for youth consistent with case-management objectives.
  • Provide intensive supervision and support in the community.
  • Monitor compliance with court-ordered terms and assist with reparative conditions.
  • Engage youth in recreational activities that build strengths.

Skills

Strong interpersonal communication
Proficiency in teaching
Effective behavior-management strategies
Strong organization and time management
Teamwork

Education

Bachelor of Arts in social sciences or related discipline

Tools

Microsoft Office suite
Database systems

Job description

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Intensive Support & Supervision Program Worker (Float)

Position for Youth Addictions programming located in Surrey, BC. This temporary full‑time contract will begin as soon as possible and end upon the return of the incumbent. BCGEU membership required.

Closing date for the posting: Mon, 29 Jun. Closing date for internal applications: Friday, June 5, 2026, at 4:30 PM. If the position is not filled internally, it will remain open until filled.

Hours of Work

Working hours are Sunday to Thursday with a flextime schedule. The employee will work 35 hours per week, which may include evenings and weekends, with core hours of 12 a.m. to 2 p.m. The employee will remain on site during meal periods and will be paid for a 30‑minute lunch break.

Education and Experience Requirements
  • Strongly preferred: Bachelor of Arts in social sciences, human services, or a related discipline.
  • Minimum: One year of recent experience working with high‑risk youth or in a criminal justice setting, and with families or caregivers.
  • BCGEU membership required.
Job Responsibilities
  • Plan and implement strategies, activities, and interventions for youth consistent with case‑management objectives developed in consultation with the supervising probation officer.
  • Provide intensive, goal‑focused, one‑to‑one supervision and support in the community.
  • Monitor compliance with court‑ordered terms, conduct random and periodic curfew checks, assist with reparative conditions, and report non‑compliance to the probation officer.
  • Connect youth to community resources that foster educational, personal, social, and vocational skills; provide transportation as needed.
  • Engage youth in recreational and social activities that build strengths, develop interpersonal skills, and support cultural engagement.
  • Teach life skills and community survival skills; provide advice, assistance, mediation, and crisis intervention.
  • Maintain positive relationships with families, caregivers, and significant others; participate as part of a team enhancing the quality of life for youth.
  • Participate in integrated case‑management planning, act as the key worker, and coordinate services for youth and families.
  • Respond to emergencies, recognize potential crises, analyze situations, implement strategies, and inform the manager.
  • Maintain accurate program participant reports, statistics, and documentation in compliance with policies and procedures.
  • Establish and maintain strong community relationships with formal and informal service providers.
  • Protect and uphold confidentiality.
  • Perform related duties as required.
Key Competencies and Skills
  • Strong interpersonal communication, facilitation, and conflict‑management skills; accurate and comprehensive reporting abilities.
  • Proficiency in teaching, with capability to collaborate with families and support networks.
  • Effective behavior‑management strategies and ability to work with reluctant youth and families.
  • Ability to facilitate and manage difficult group processes.
  • Teamwork, judgment, and constructive conflict management.
  • Strong organization, time management, and general management skills.
  • Initiative, independent work, sound decision making, and accountability.
  • Sensitivity to social realities involving race, culture, religion, gender identity/expression, sexual orientation, poverty, and lifestyle.
  • Knowledge of issues, trends, and best practices in high‑risk youth services.
  • Familiarity with Criminal Justice legislation, Youth Court role, Child Welfare legislation, and related policies.
  • Proficiency with Microsoft Office suite and database systems.
Benefits and Perks
  • Eligibility to enroll in health/welfare benefits on the first day of the month following completion of the probation period.
  • Access to the annual physical activity fund and the annual education fund.
  • Employee and Family Assistance Program (EFAP) counselling and wellness resources.
  • Discounted gym membership at Club 16 Trevor Linden and She's Fit.
  • Perkopolis membership: discounted products and services.
  • Agency‑sponsored social events (e.g., summer barbecue, holiday party, team days).

Municipal Pension Plan offered to eligible employees as per plan criteria.

Additional Requirements
  • Satisfactory criminal record clearance.
  • Valid Basic First Aid certificate (or willingness to obtain one).
  • Access to a personal vehicle for Lower Mainland and Fraser Valley travel.
  • Valid Class 5 B.C. driver’s license and acceptable claims history.
  • Legal authorization to work in Canada on an ongoing basis.

Please note: PLEA conducts primary source verification of credentials, including education, training, work history, and licensure.

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