Intensive Case Worker - Shelter & Settlement Specialist

COSTI; Toronto; On-site; CAD 44,000 - 47,000; Full time

Job summary

COSTI Shelters in Toronto is seeking a full-time on-site role within the Hostel Services program, funded through March 31, 2027. You will conduct assessments, develop settlement and housing plans, and deliver trauma-informed interventions to individuals and families experiencing homelessness.

The role requires collaboration with regional housing services and community partners to secure permanent housing and access essential supports.

Qualifications

• Degree or diploma in Social Work, Psychology, Sociology, Human Services, Social Service Work, Settlement Studies, or a related field, or an equivalent combination of education and relevant experience.
• Strong knowledge of crisis intervention, de-escalation techniques, and client risk assessment practices.
• Comprehensive knowledge of housing issues, policies, advocacy and support services.
• Minimum 2-years' experience working with individuals and families experiencing homelessness or at risk of becoming unhoused.

Responsibilities

• Conduct comprehensive client assessments to identify strengths, barriers, settlement needs, housing goals, and service requirements.
• Develop individualized settlement and housing plans to promote independence and long-term success.
• Deliver trauma-informed, client-centred, anti-oppressive, and harm reduction based interventions.
• Coordinate referrals and collaborate with internal and external service providers to ensure access to supports.

Skills

Crisis intervention

Client risk assessment

Trauma-informed care

Communication skills

Harm reduction

Multilingual (asset)

Education

Degree or diploma in Social Work or related field

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

COSTI Shelters in Toronto is seeking a full-time on-site role within the Hostel Services program, funded through March 31, 2027. You will conduct assessments, develop settlement and housing plans, and deliver trauma-informed interventions to individuals and families experiencing homelessness.

The role requires collaboration with regional housing services and community partners to secure permanent housing and access essential supports.