Integration Engineer

Stripe, Inc.; Toronto; Hybrid; CAD 110,000 - 170,000; Full time

Job summary

Stripe's Professional Services team leads strategic integrations for enterprise customers. You will plan and execute end-to-end integration engineering from architecture to code, collaborating with Sales and Implementation teams to drive customer success.

Ideal candidates have 4+ years in software or integration engineering, comfort debugging both Stripe and customer code, and excellent communication to explain API concepts and product architecture.

Qualifications

• 4+ years of experience in software or integration engineering.
• Comfortable debugging Stripe code as well as customer code.
• Able to explain technical concepts and API architecture to diverse audiences.

Responsibilities

• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement and revenue on behalf of Professional Services.
• Plan and execute end-to-end integration engineering from high-level architecture to code.
• Explain Stripe concepts and API architecture to customers and developers.
• Educate users and developers about Stripe value, best practices and new features.
• Be the technical point of contact for largest users and partners.
• Keep up with Stripe technologies and share thought leadership via whitepapers, conferences, etc.
• Provide feedback and best practices to product and engineering teams.

Skills

Software Engineering

Integration Engineering

API architecture

Customer-facing

Troubleshooting

Job description

Description:

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.

What you'll do

Responsibilities

• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Plan and execute integration engineering end-to-end, from high-level architecture down to code
• Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective
• Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
• Providing recommendations, feedback and best practices to the product and engineering teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years + experience in a Software Engineering / Integration Engineering role
• Comfortable with various code-level debugging (Stripe code and user code)
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users
• Confident and comfortable with customers
• Strong generalist technical experience

Preferred qualifications

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
• Willingness to learn and teach others
• Collaborative, communicative, consultative
• Intellectually curious, with great problem solving skills