Integrated Operations Centre (IOC) Specialist

Raise - find a more meaningful working experience; Grande Prairie; On-site; CAD 62,000 - 65,000; Full time

Job summary

Raise is hiring an Integrated Operations Centre (IOC) Specialist for our client in Grande Prairie, Alberta. This control-center role focuses on remote monitoring, troubleshooting, and optimization of production wells and facilities from the IOC using SCADA platforms.

You will work with field operations and engineering teams to drive efficiency, manage alarms, adjust set points within limits, and support artificial lift optimization.

Qualifications

• Must have a valid Class 5 driver's license.
• Minimum 5 years of oil and gas industry experience, including artificial lift optimization.
• Strong SCADA knowledge: CygNet, XSPOC, WellView.
• Proficient in MS Word, Excel, PowerPoint, and Teams.
• Experience with Access, SAP, and Maximo is an asset.
• Strong data analysis and root-cause evaluation skills.
• Self-starter with good teamwork and communication.

Responsibilities

• Perform continuous remote surveillance using IOC systems and SCADA.
• Monitor production performance, equipment status, trends, and alarms.
• Remotely adjust operating set points within established limits.
• Prioritize wells and facilities needing investigation via exception surveillance.
• Coordinate follow-up activities for production losses or abnormal conditions.
• Collaborate with operations and engineering to implement optimization opportunities.
• Support artificial lift maintenance and optimization activities.
• Document and track IOC surveillance actions and requirements.

Skills

Data analysis

Problem solving

Leadership & mentoring

Interpersonal skills

Verbal & written communication

Education

High school diploma

Journeyman/Red Seal Instrumentation Technician

4th/3rd Class Power Engineer

Certified Petroleum Technician (CPT)

Tools

CygNet

XSPOC

WellView

Access

SAP

Maximo

Job description

Integrated Operations Centre (IOC) Specialist

• Pay Rate: $44.77 to 47.07/hour, depending on experience
• Contract: 11/30/2026 End Date11/29/2027 (1 year)
• Location: Grande Prairie, Alberta

Raise is currently hiring an Integrated Operations Centre (IOC) Specialist on behalf of our client. They're expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, the third largest producer of Canadian oil and natural gas and the second largest refiner and upgrader with extensive midstream and downstream infrastructure.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Integrated Operations Centre (IOC) Specialist is a control-center-based role responsible for the remote monitoring, troubleshooting, and optimization of production wells, facilities, and infrastructure across 's Conventional operations.Operating directly from the Grande Prairie Integrated Operations Centre (IOC), this role utilizes advanced SCADA and surveillance platforms—including CygNet, XSPOC, and WellView to drive operational excellence and maximize production. Working alongside field operations, facility operators, and production engineering teams, the successful candidate will apply exception-based surveillance, data analytics, and artificial lift optimization to maintain safe, efficient, and reliable operations.

Responsibilities

• Perform continuous remote surveillance of wells, facilities, and production infrastructure from the Integrated Operations Centre (IOC) using SCADA and other monitoring systems.
• Monitor production performance, equipment status, operating parameters, trends, and alarms to identify abnormal conditions, emerging issues, production losses, and optimization opportunities.
• Remotely adjust operating set points and control parameters within established operating limits and procedures.
• Use exception-based surveillance to prioritize wells and facilities requiring investigation or intervention.
• Identify unexpected production losses, downtime, declining performance, and abnormal operating conditions, and coordinate appropriate follow-up activities.
• Work with operations and engineering teams to assess, identify, develop, and implement process optimization and operational improvement opportunities for existing infrastructure.
• Foster a collaborative environment with field personnel and engineering to develop and implement solutions that address maintenance and operational issues.
• Support artificial lift operation, maintenance, and optimization activities through enhanced monitoring, performance evaluation, and identification of well candidates and optimization opportunities.
• Develop, monitor, and follow up on action items generated through IOC surveillance activities, engineering initiatives, and operational requirements.
• Support effective shift handovers by clearly communicating outstanding issues, operational risks, production impacts, and required follow-up activities.
• Ensure identified opportunities, investigations, and critical activities are properly documented and tracked.
• Provide mentorship and technical guidance to team members in areas of expertise while promoting knowledge sharing, operational excellence, and continuous improvement across the organization.
• Support Conventional's leak detection strategy through monitoring, surveillance, and coordination of required follow-up activities.

Qualifications

• Must have a valid Class 5 driver's license.
• Minimum 5 years of oil and gas industry experience, including experience optimizing and operating artificial lift systems such as plunger lift and rod pump systems.
• Strong understanding of SCADA systems and related IOC technologies, including Cygnet, XSPOC, and associated monitoring and communication platforms.
• Demonstrated ability to monitor, troubleshoot, and evaluate SCADA systems, oilfield operations, and related applications such as XSPOC and WellView.
• Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
• Experience with Access, SAP, and Maximo would be considered an asset.
• Strong data analysis, problem-solving, and root cause evaluation skills.
• Self-starter with strong interpersonal skills, sound judgment, and the ability to work effectively in a team environment.
• Professional and effective verbal and written communication skills.
• Proven leadership, coaching, mentoring, and knowledge‑sharing abilities.
• Experience with plant and facility operations, monitoring, and surveillance would be considered an asset
• Education and Certifications
• Nice to have Journeyman / Red Seal Instrumentation Technician or 4th or 3rd Class Power Engineer or Certified Petroleum Technician (CPT):
• Minimum High School Diploma required.

Additional Information

This role is a safety-sensitive position and will be subject to the requirements of theDrug and Alcohol Policy, including pre-assignment testing.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we're a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/