Intake Coordinator, Full Time, Mood Disorders Research & Treatment Service

Providence Care; Kingston; On-site; CAD 48,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Excellent benefits and pension

Education, mentorship and bursary

Job summary

Providence Care is seeking an Intake Coordinator to manage referrals and service requests for Mood Disorders Research and Treatment Team and Regional Specialty Mental Health programs. The role requires screening referrals, scheduling psychiatric assessments, and coordinating with community clinicians and regional partners to optimize referral pathways.

The successful candidate will liaise with physicians and nurse practitioners, ensure timely care, and maintain accurate documentation while

Qualifications

• Social Service Worker Diploma and a current registration with the College of Social Workers and Social Service Workers of Ontario.
• At least two years, progressively responsible, current clinical experience working with people with complex mental health needs.

Responsibilities

• Serves as the first point of contact for individuals and providers seeking access to the program's services, managing referrals and consultation requests.
• Receives, reviews, and processes referrals, consultation requests, and inquiries from clients, families, healthcare providers and community agencies.
• Conducts initial intake screening to determine referral appropriateness, eligibility, urgency, and service needs in accordance with program criteria.
• Books initial consultations with care providers.
• In collaboration with the Clinical Director, reviews and triages complex referrals.
• Re-direct referrals to other appropriate services if referral does not fall within the program's scope.
• Monitors referral status and follows up with referral sources and service providers as required.
• Receives consent for and coordinates internal referrals to the allied health services and/or research within the program.
• Maintains accurate and timely documentation within electronic health records and program databases.
• Tracks referral activity, waitlists, assessment scheduling, and service utilization data.
• Ensures confidentiality and privacy requirements are upheld in accordance with applicable legislation, organizational policies, and professional standards.
• Assists with data collection, reporting, and quality improvement activities related to intake and service access.
• Establishes and maintains effective working relationships with referral sources, local service providers, stakeholders and families.
• Works collaboratively with local service providers and community stakeholders in the provision of services for clients.

Skills

Social Service Worker Diploma

Ontario registration

2+ years clinical mental health経験

Education

Social Service Worker Diploma

Job description

Job Code: 26705

Status: Full Time

Location: Providence Care Hospital

Union: OPSEU 4104 Paramedical

Wage: $34.74 - $36.00

Posting Period August 27, 2026 - September 2, 2026

Reporting to the Community Team Manager, the Intake Coordinator is responsible for receiving referrals and requests for service or consultations, completes screening of referrals, schedules psychiatric assessments and triages to appropriate services for the Mood Disorders Research and Treatment Team and Regional Specialty Mental Health programs. The Intake Coordinator liaises with community-based clinicians, physicians, nurse practitioners and regional partners to optimize referral pathways and coordinate timely care.

Skills And Qualifications

• Social Service Worker Diploma and a current registration with the College of Social Workers and Social Service Workers of Ontario
• At least two years, progressively responsible, current clinical experience working with people with complex mental health needs, preferred

Position Responsibilities

• Serves as the first point of contact for individuals and providers seeking access to the program's services, managing referrals and consultation requests
• Receives, reviews, and processes referrals, consultation requests, and inquiries from clients, families, healthcare providers and community agencies
• Conducts initial intake screening to determine referral appropriateness, eligibility, urgency, and service needs in accordance with program criteria
• Books initial consultations with care providers
• In collaboration with the Clinical Director, reviews and triages complex referrals
• Re-direct referrals to other appropriate services if referral does not fall within the program's scope
• Monitors referral status and follows up with referral sources and service providers as required Receives consent for and coordinates internal referrals to the allied health services and/or research within the program
• Maintains accurate and timely documentation within electronic health records and program databases
• Tracks referral activity, waitlists, assessment scheduling, and service utilization data
• Ensures confidentiality and privacy requirements are upheld in accordance with applicable legislation, organizational policies, and professional standards
• Assists with data collection, reporting, and quality improvement activities related to intake and service access
• Establishes and maintains effective working relationships with referral sources, local service providers, stakeholders and families
• Works collaboratively with local service providers and community stakeholders in the provision of services for clients

Why Work at Providence Care Community Teams

• Providence Care offers a wide range of community services across southeastern Ontario
• Community services striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries, and excellent benefits and pension
• Corporate and service specific orientation for new hires
• Focus on Healthy Workplace and Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen's University and St. Lawrence College and other academic institutions
• Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.