Intake Administrator – Elder Housing Program - EUTC - 2026-97

Assembly of Manitoba Chiefs; Winnipeg; On-site; CAD 40,000 - 52,000; Full time

Job summary

Manitoba Chiefs is seeking an Intake Administrator for the Eagle Urban Transition Centre, supporting the Elder Housing Program Unit. This full-time term role coordinates intake processes, ensures accurate documentation, and delivers timely client support.

Collaborating with program staff, external agencies, and clients, you will maintain organized intake workflows, process referrals, and uphold privacy and legal standards while clearly communicating requirements and timelines.

Qualifications

• Experience in administrative work within healthcare, social services, or community programs.
• Strong attention to detail and organizational skills.
• Excellent communication and documentation abilities.

Responsibilities

• Receive and process referrals from agencies and partners.
• Review intake forms for accuracy and eligibility.
• Schedule intake appointments, assessments, and follow-ups.
• Maintain an organized intake workflow for timely access to services.
• Prepare intake files, checklists, and related documents.
• Maintain confidential records and comply with privacy and legal standards.
• Generate daily, weekly, or monthly intake reports as required.
• Provide clear information about program requirements and timelines.
• Respond to inquiries professionally via phone, email, or in person.
• Coordinate handoffs with internal departments after intake.
• Follow protocols for documentation and data accuracy.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Communication skills

Independent worker

Trauma-informed care

First Nations engagement

Tools

Microsoft Office

Database systems

Computer systems

Job description

Competition # 2026-097

Category: Full Time - Term

Closing: Open Until Filled

POSITION SUMMARY:

Under the direction and supervision of the Director of Service Delivery of the Eagle Urban Transition Centre and the Program Coordinator of the Elder Housing Program Unit, the Intake Administrator is responsible for coordinating and managing the administrative processes involved in admitting clients into programs or services. This role ensures that all documentation is completed accurately, referrals are processed efficiently, and clients receive timely, professional support. The Intake Administrator works closely with program staff, external agencies, and clients to maintain smooth, organized intake operations.

KEY ACTIVITIES:

• Receive and process incoming referrals from agencies, healthcare providers, or community partners.
• Review intake forms and documentation for accuracy, completeness, and eligibility.
• Schedule intake appointments, assessments, and follow-ups.
• Maintain an organized intake workflow to support timely service access.
• Prepare intake files, checklists, and related administrative documents.
• Maintain confidential records and ensure compliance with organizational, privacy, and legal standards.
• Generate daily, weekly, or monthly intake reports as required.
• Provide clear information regarding program requirements, intake procedures, and timelines.
• Respond to inquiries via phone, email, or in person in a professional, supportive manner.
• Coordinate with internal departments to ensure smooth handoff after intake.
• Follow established protocols for documentation, confidentiality, and data accuracy.
• Other duties as assigned.

QUALIFICATIONS:

• Experience in administrative work, preferably in healthcare, social services, or community programs.
• Strong attention to detail and excellent organizational skills.
• Proficiency with computer systems, databases, and Microsoft Office.
• Knowledge of trauma-informed care and risk assessment.
• Excellent communication, documentation, and organizational abilities.
• Ability to work independently in determining work methods or priorities.
• Proven ability to work cooperatively and effectively with First Nation stakeholders.
• Valid driver's license and access to a vehicle may be required.
• Ability to work flexible hours depending on program needs.

We thank all who apply and advise that only those selected for further consideration will be contacted. No phone calls will be accepted.

Preference will be given to First Nations people. If successful, applicants will be asked to provide verification of citizenship documentation issued by a First Nation or government-issued documentation or affirmation from Inuit, Métis, or non-status Indigenous community with which they identify. Incomplete and late applications will not be considered.