Int Representative, Subrogation

Definity; Southwestern Ontario; Hybrid; CAD 50,000 - 93,000; Full time

Job summary

A leading insurance company in Canada seeks a Subrogation Representative responsible for investigating and negotiating recoveries on claims. The role requires strong communication, analytical abilities, and a background in claims handling. The candidate should have a degree or diploma, along with proficiency in Microsoft Office. This position offers a hybrid work model and various perks, including a share ownership program and wellness initiatives. The salary range is $50,200 - $92,500.

Benefits

Company share ownership program

Paid volunteer days

Educational resources and tuition assistance

Wellness and recognition programs

Discounts on products and services

Qualifications

• 2–5 years of claims handling experience, preferably in subrogation.
• Proficiency in Microsoft Word and Excel is required.
• Professional, courteous, and collaborative approach.

Responsibilities

• Review and analyze claims for subrogation potential.
• Negotiate settlements with insurers and third parties.
• Manage a high-volume portfolio of subrogation files.

Skills

Customer focus

Strong communication skills

Analytical skills

Interpersonal skills

Negotiation experience

Bilingual in French and English

Education

University degree, college diploma, or CIP designation

Tools

Microsoft Word

Microsoft Excel

Job description

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

We are looking for Subrogation Representatives to join our team. If you have strong customer focus coupled with well-developed communication, organization, analytical and interpersonal skills, we'd like to hear from you!

Reporting to the National Subrogation Unit Team Leader, the Subrogation Representative is accountable to investigate and negotiate the recovery owed to Definity from the responsible third parties. These types of claims will include personal and commercial property and auto losses received from claims offices across Canada.

What you can expect in this role:

• Review and analyze claims for subrogation potential and determine the ultimate probable outcome of recovery
• Pursue responsible parties and negotiate settlements with insurers, third parties, and legal representatives
• Manage subrogation litigation strategy and budgets across Canada
• Support legal proceedings and represent the company when required
• Effectively manage a high-volume portfolio of subrogation files and related projects
• Promote subrogation awareness and provide guidance to claims teams nationwide

What do you bring to the role:

• University degree, college diploma, or CIP designation (completed or in progress)
• 2–5 years of claims handling experience (subrogation experience preferred)
• Proficiency in Microsoft Word and Excel
• Strong written and verbal communication skills
• Negotiation and litigation experience (asset)
• Bilingual in French and English (asset)
• Professional, courteous, and collaborative approach
• Ability to work independently and make sound decisions quickly

This position is available at any one of the following locations: Halifax, Ottawa, Mississauga, North York, Waterloo, Edmonton, Calgary, or Vancouver

Salary range: $50,200 - $92,500

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement?

We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [e-mail].

This role requires successful clearance of background checks (including criminal checks and leadership references).