Insurance Sales & Customer Service Associate (Hybrid Role)

Intact Financial Corporation; San Juan de Terranova; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Canada is looking for Associates in Sales and Customer Service. This hybrid role requires engaging with customers regarding their insurance needs, promoting products, and providing exceptional support. Candidates must have at least one year of customer service experience and must be prepared to pass an Insurance Licensing Exam. The position offers a mix of in-office training and flexible work arrangements after onboarding, creating a balanced work environment that values diversity and inclusion.

Qualifications

• At least one year of customer service experience required; previous call center experience is preferred.
• Bilingualism in English and French is an asset.
• You must be prepared to study and pass a provincial Insurance Licensing Exam.

Responsibilities

• Advise customers on appropriate insurance products and answer their questions.
• Promote and cross-sell personal insurance products and services.
• Handle inquiries professionally and resolve issues promptly.

Skills

Customer service experience

Sales experience

Excellent communication skills

Tech-savvy

Bilingualism in English and French

Job description

A leading financial services provider in Canada is looking for Associates in Sales and Customer Service. This hybrid role requires engaging with customers regarding their insurance needs, promoting products, and providing exceptional support. Candidates must have at least one year of customer service experience and must be prepared to pass an Insurance Licensing Exam. The position offers a mix of in-office training and flexible work arrangements after onboarding, creating a balanced work environment that values diversity and inclusion.