Insurance Sales and Client Success Specialist

Todd O'Donnell Insurance Agency; Cambridge; On-site; CAD 47,000 - 90,000; Full time

Job summary

A leading insurance agency in Cambridge is seeking an Insurance Sales & Client Success Specialist. This role offers a competitive base salary of $47,500 plus uncapped commissions and bonuses, with potential earnings exceeding $100,000. Candidates should have at least 3 years of customer service experience and excellent communication skills. The agency provides a supportive environment and opportunities for advancement, including potential agency ownership for the right candidate.

Benefits

Bonus based on performance

Paid time off

Health insurance

Opportunity for advancement

Training & development

Qualifications

• Minimum 3 years of customer service experience in Canada.
• Proven track record of achieving or exceeding sales goals.
• Ability to multitask in a high-energy environment.

Responsibilities

• Provide various insurance solutions tailored to client needs.
• Build relationships with local professionals to expand network.
• Deliver exceptional customer service on policies, claims, and billing.

Skills

Customer service experience

Sales experience

Excellent communication skills

Problem-solving mindset

Education

Licenses OTL and LLQP

Job description

Job Description

Insurance Sales & Client Success Specialist Join a Top 5% Desjardins Insurance Agency!

Location: Cambridge, ON

Type: Full-Time Career

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Why Join Us?

Are you an ambitious, self-driven professional looking to break into the insurance industryor take your career to the next level? Imagine working in a gorgeous, spa-like office environment with a supportive, family-like team thats been in the Top 5% of Desjardins Agencies for 17 years. At our agency, were competitive, entrepreneurial, and committed to helping our clients winand we expect the same from you.

Dream Big: Were not just offering a job; were offering a pathway to potential agency ownership for the right candidate. With training, tools, and coaching provided, youll be empowered to create your own business plan, grow your book of business, and even run your own agency one day.

What You’ll Do

• Provide Home, Auto, and Life Insurance solutions tailored to client needs.
• Build and nurture relationships with local car dealerships, real estate agents, mortgage brokers, and lawyers to expand your network.
• Develop leads, schedule appointments, and hold value-driven conversations with potential and existing clients.
• Deliver exceptional customer service, addressing inquiries on policies, claims, and billing with a friendly, solutions-oriented approach.
• Collaborate with the Agent and team to execute marketing strategies and achieve ambitious sales goals.

What We’re Looking For

• Min. 3 years customer service experience in Canada
• Sales experience (inside / outside sales, retail, telemarketing) is preferred but not required.
• Proven track record of achieving or exceeding sales goals.
• Excellent communication and interpersonal skills to build strong client relationships.
• Strong grasp of English language
• Problem-solving mindset and the ability to multitask in a high-energy environment.
• Licenses: OTL and LLQP (preferred but not mandatorywell sponsor the right candidate to get licensed).

Why You’ll Love It Here

• Compensation: Base salary of $47,500 + uncapped commissions + bonuses (On-target earnings: $65,000$90,000; potential for $100,000+).
• Incentives: Monthly, quarterly, and annual team promotions and bonuses.
• Work-Life Balance: 3+ weeks of paid time off plus health and dental benefits after 3 months.
• Future Opportunities: Potential to run your own agency with our support.
• Tools for Success: Technology (laptop provided) and ongoing professional development.
• Culture: A hardworking, award-winning team that also knows how to celebrate success together.

Ready to Be Part of Something Bigger?

If youre ready to work hard, win big, and join a family that supports and pushes you to be your best, we want to hear from you! Apply today and include a cover letter telling us why youre the perfect fit for this role.