Insurance Product Specialist (Remote within Canada) - Job #255

DGA Careers; Calgary; Remote; CAD 75,000 - 120,000; Full time

Benefits offered by this job

Fully remote opportunity

Annual professional development

Extended health, dental, and vision

Employee and Family Assistance Program

Long-term incentive participation

Team-building activities

Flexible work hours

Job summary

DGA Careers is seeking an experienced Product Specialist for a fully remote role serving the Canadian insurance industry. You will design, configure, and implement insurance products within a modern technology platform, translating underwriting rules and rating logic into accurate configurations.

You will leverage strong Excel skills and collaborate with clients and internal teams, ensuring compliant product delivery and detailed documentation in a remote, growth-oriented environment.

Qualifications

• 5+ years in insurance product development and/or underwriting.
• Strong Excel skills with logic-based calculations, templates and rule configuration.
• Interpret and apply insurance product guidelines, underwriting rules and rating structures.
• Understand insurance workflows and roles of brokers, underwriters and risk managers.
• Familiarity with policy administration systems or configurable SaaS solutions.
• Document configuration decisions and maintain version control (Confluence, SharePoint).
• Experience with project tools such as Azure DevOps, Jira, Trello or Asana.
• Strong analytical and problem-solving skills with complex insurance documentation or rating logic.
• Excellent communication and ability to explain technical information to non-technical audiences.
• Attention to detail, accuracy, quality and compliance.
• Coordinate with multiple stakeholders, prioritize work, meet deadlines.
• Comfortable working independently in a fully remote environment.
• Willingness to track work hours for internal timekeeping and billing.
• Comfortable learning and responsibly using AI tools to support research and workflows.
• Commitment to ongoing professional development and staying current with insurance trends and product innovation.
• Experience in underwriting, accounting, or broader insurance product lifecycle is a plus.

Responsibilities

• Configure and document insurance products using internal technology systems and Excel-based templates.
• Collaborate with clients and internal stakeholders to gather requirements and ensure timely product delivery.
• Interpret underwriting guidelines, rating algorithms, policy wording and business rules into accurate configurations.
• Assist with prioritizing product backlog items in line with delivery timelines and client expectations.
• Maintain quality and accuracy throughout the product lifecycle from setup to implementation.
• Participate in testing and validation activities to support compliance and usability.
• Provide insurance knowledge and technical context during discussions and problem-solving.
• Maintain clear documentation of configuration decisions and logic for future scalability.
• Communicate project progress and outstanding requirements proactively.
• Learn and use internal systems and responsibly leverage AI-enabled tools to support workflows.
• Perform other related duties as required.

Skills

Insurance product development

Underwriting guidelines

Rating structures

Analytical thinking

Stakeholder communication

Remote collaboration

Time management

AI tools usage

Documentation

Tools

Excel

Confluence

SharePoint

Azure DevOps

Jira

Trello

Asana

Job description

Our client is seeking an experienced Product Specialist to join a growing insurance technology organization. This fully remote opportunity is ideal for an insurance professional who combines strong technical and analytical skills with a thorough understanding of insurance product development, underwriting guidelines, and rating structures.

In this client-facing role, you will work closely with insurance clients and internal teams to design, configure, and implement insurance products within a modern technology platform. Using Excel-based tools and templates, you will translate underwriting rules, rating logic, and product documentation into accurate, compliant, and functional configurations.

This position offers an opportunity to contribute to the modernization of insurance product delivery while working in a collaborative, technology-focused environment. The organization also uses AI tools to support research, documentation, configuration, and workflow efficiency, with an emphasis on responsible use and careful validation.

The position is open to candidates across Canada, with no specific location requirement. Candidates must be able to work hours aligned with Mountain Standard Time, including those based in Ontario. An example schedule is 8:00 AM to 5:00 PM MST, although some flexibility may be considered depending on the individual.

The Employer

Our client is a growing insurance technology organization providing a configurable, integrated software platform for insurers, mutuals, MGAs, and program business. Its technology allows insurance organizations to manage operations through a single system, helping clients improve efficiency, introduce new products, and respond to changing market demands.

The organization offers a supportive, growth-oriented culture where insurance expertise and technology come together. With a fully remote working environment, the team values collaboration, professional development, and meaningful connection through regular virtual interaction and periodic in-person meetings and events.

About You

You are an experienced insurance professional with a strong background in insurance product development, actuarial work, or related technical insurance functions. You understand how insurance products are structured, including underwriting requirements, rating methodologies, policy wording, and the business rules that support product delivery.

You are highly proficient in Excel, comfortable interpreting complex documentation, and able to translate technical insurance requirements into practical, accurate configurations. You enjoy solving problems, working collaboratively with clients and colleagues, and ensuring that the details are correct.

You are organized, analytical, and adaptable, with the ability to manage competing priorities and communicate clearly with both technical and non-technical stakeholders. You are also comfortable learning new technology, using AI tools responsibly, and working independently within a remote environment.

Necessary Qualifications Include

• 5+ years of experience in insurance product development and/or underwriting
• Strong Excel skills, including logic-based calculations, templates, and rule configuration
• Demonstrated ability to interpret and apply insurance product guidelines, underwriting rules, and rating structures
• Understanding of insurance workflows and the roles of brokers, underwriters, and risk managers
• Familiarity with insurance software platforms, policy administration systems, or configurable SaaS solutions
• Experience documenting configuration decisions and maintaining version control using tools such as Confluence, SharePoint, or controlled templates
• Experience with project and collaboration tools such as Azure DevOps, Jira, Trello, or Asana
• Strong analytical and problem-solving skills, particularly when working with complex insurance documentation or rating logic
• Excellent communication and interpersonal skills, including the ability to explain technical information to non-technical audiences
• Strong attention to detail and commitment to accuracy, quality, and compliance
• Ability to coordinate with multiple stakeholders, prioritize work, and meet deadlines
• Comfortable working independently in a fully remote environment
• Willingness to track work hours for internal timekeeping and billing purposes
• Comfortable learning and responsibly using AI tools to support research, documentation, and workflow efficiency
• Commitment to ongoing professional development and staying current with insurance trends, regulatory changes, and product innovation
• Experience in underwriting, accounting, or the broader insurance product lifecycle considered an asset

Key Responsibilities

• Configure and document insurance products using internal technology systems and Excel-based templates
• Support the development, review, and refinement of insurance products for clients using the organization's platform
• Interpret underwriting guidelines, rating algorithms, policy wording, and business rules, translating them into accurate product configurations
• Collaborate with insurance clients and internal stakeholders to gather requirements and ensure timely, accurate product delivery
• Assist with managing and prioritizing product backlog items in alignment with delivery timelines and client expectations
• Apply established standards and best practices to insurance product wording, rating logic, and business rule configuration
• Maintain quality and accuracy throughout the product lifecycle, from initial setup through testing and implementation
• Participate in testing and validation activities to support compliance, usability, and successful product releases
• Provide insurance knowledge and technical context during product discussions and collaborative problem-solving
• Maintain clear documentation of configuration decisions and logic to support consistency, transparency, and future scalability
• Communicate project progress, outstanding requirements, and potential challenges proactively
• Learn and use internal technology systems and responsibly leverage AI-enabled tools to support efficient workflows
• Perform other related duties as required

What’s in It for You

• Fully remote opportunity with no specific geographic location requirement
• Opportunity to contribute to a growing insurance technology organization focused on innovation and modernization
• Work alongside experienced insurance and technology professionals
• Collaborative, supportive environment that encourages professional growth and ongoing learning
• Extended health, dental, and vision benefits
• Employee and Family Assistance Program
• Annual professional development allowance
• Additional paid time off beyond standard vacation and statutory holidays
• Recognition and rewards for achievements and career milestones
• Long-term incentive participation tied to company success
• Regular team-building activities and opportunities for virtual and in-person connection
• Flexible, people-focused work environment with some potential flexibility around working hours

About Us

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.