Insurance Operations Lead & Team Coach

Company 1; Halifax; On-site; CAD 55,000 - 92,000; Full time

Job summary

A leading financial services provider in Halifax is seeking a Supervisor for the Insurance Case Coordination team to ensure effective communication and team management. This role involves coaching staff, managing escalated situations, and collaborating closely with various departments. The ideal candidate has supervisory experience and strong communication skills. The position offers a competitive salary range of CAD 55,050 - CAD 91,750 and a hybrid work model.

Benefits

Customizable health benefits

Retirement savings plans

Generous paid time off

Qualifications

• Prior experience in a supervisory role or exemplary performance as a tenured associate.
• Disciplined and able to carry out assigned responsibilities with minimal supervision.
• Proven writing skills and ability to provide feedback written and verbal.

Responsibilities

• Effectively communicate the status of our Service Levels daily.
• Monitor and manage daily workflow.
• Lead and mentor the SegFund Coordinator and Case Coordination team.

Skills

Airside Operations

Cathodic

Marketing & Sales

General Services

Advocacy

Infrastructure Development

Education

BA / BS or some post-secondary education

Job description

A leading financial services provider in Halifax is seeking a Supervisor for the Insurance Case Coordination team to ensure effective communication and team management. This role involves coaching staff, managing escalated situations, and collaborating closely with various departments. The ideal candidate has supervisory experience and strong communication skills. The position offers a competitive salary range of CAD 55,050 - CAD 91,750 and a hybrid work model.