Insurance & Annuities Administrator

D.A. Davidson; Quinte West; On-site; CAD 68,000 - 84,000; Full time

Benefits offered by this job

Medical, dental and vision

Company 401(k) and ESOP

Sick, vacation, and maternity/parental

Paid holidays

Professional development opportunities

Tuition reimbursement ($15,000)

Discounted personal insurance

Davidson Day of Giving

Job summary

D.A. Davidson is seeking an Insurance and Annuities Administrator to provide administrative, operational, and sales support for its insurance and annuity business.

The role focuses on licensing, appointments, education tracking, and order processing to help financial professionals grow and manage their annuity and insurance business. The position reports to the Vice President, Director of Insurance and Annuities and collaborates with carriers, vendors, and internal teams.

Qualifications

• Experience supporting insurance, annuity, wealth management, or financial services operations.
• Strong administrative, organizational, and follow-up skills with multiple priorities.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, CRM, and web-based systems.
• Knowledge of annuity, life insurance, long term care & disability products.
• Excellent written and verbal communication; detail-oriented.
• Ability to work in a regulated financial services environment and maintain confidentiality.
• Ability to build productive relationships with internal departments, external carrier partners, vendors, and advisor teams.

Responsibilities

• Conduct administrative review of new annuity and life insurance orders for paperwork and licensing.
• Support FPs with state licensing requirements and continuing education tracking.
• Collaborate on processes and projects with leadership and partners.
• Submit and monitor carrier appointment requests and follow up with carriers and partners.
• Process and reconcile monthly insurance/annuity commissions and resolve discrepancies.
• Document transactions in firm recordkeeping systems and maintain organized files.
• Respond to inquiries with clear guidance on forms, steps, and status.
• Coordinate with carriers, vendors, and internal teams to resolve issues and support case processing.
• Maintain awareness of platforms, carriers, products, and workflows for consistent support.
• Identify process improvements in forms, workflows, and reporting.
• Participate in Wealth Management projects and initiatives as assigned.

Skills

Administrative skills

Organizational skills

Communication skills

Attention to detail

Regulatory compliance

Relationship building

Multitasking

Microsoft Office

Tools

Microsoft Outlook

Excel

Word

Teams

CRM systems

Workflow management

Job description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

We are currently seeking an Insurance and Annuities Administrator to provide high-quality administrative, operational, and sales support for D.A. Davidson’s insurance and annuity business. Reporting directly to the Vice President, Director of Insurance and Annuities this role is responsible for supporting Davidson’s Financial Professionals (FPs) and internal partners in the area of state insurance licensing and appointments, continuing education, annuity and life insurance order processing, reporting and recordkeeping to help FPs grow and manage their annuity and insurance business in an efficient manner. Additionally, the Insurance and Annuities Administrator will coordinate with insurance carriers, vendors, and internal teams to provide order entry and RegBI documentation support on new business. This role does not provide investment, insurance, or product recommendations.

Primary Duties

• Conduct administrative review of new annuity and life insurance orders to confirm required paperwork, licensing, training, and firm documentation are complete before submission or processing.
• Support FPs with state insurance licensing requirements, renewal reminders, continuing education tracking, and related administrative questions.
• Collaborate with the Vice President, Director of Insurance & Annuities on support process and projects as needed.
• Submit and monitor carrier appointment requests on behalf of FPs, including follow-up with carriers, vendors, and internal registration or compliance partners.
• Assist with AFFIRM and RightBridge Annuity Wizard cases.
• Process and reconcile monthly insurance and annuity commission reports, identify discrepancies, and coordinate follow-up with carriers, vendors, accounting, or internal partners as needed.
• Claim newly issued insurance and annuity contracts in applicable reporting systems and maintain accurate records for production, reporting, and oversight purposes.
• Document insurance and annuity transactions in firm recordkeeping systems and maintain organized files for carrier selling agreements, product information, and transaction support materials.
• Respond to advisor and associate inquiries in a timely, professional manner and provide clear guidance on administrative processes, required forms, submission steps, and status updates.
• Coordinate with carrier wholesalers, service teams, broker general agencies, technology vendors, and internal departments to resolve operational issues and support efficient case processing.
• Maintain awareness of approved insurance and annuity platforms, carriers, products, and administrative workflows to help ensure consistent support to advisor teams.
• Identify process improvement opportunities related to forms, workflow, communication, recordkeeping, reporting, and advisor support.
• Participate in Advisor Solutions Team or other Wealth Management projects and initiatives as assigned.

Qualifications

• Prior experience supporting insurance, annuity, wealth management, brokerage, banking, or financial services operations.
• Strong administrative, organizational, and follow-up skills with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, CRM and web-based workflow or document management systems.
• Knowledge of Annuity, Life Insurance, Long Term Care & Disability Insurance products, new business processing, and licensing and education requirements.
• Excellent written and verbal communication skills, including the ability to explain processes and requirements clearly to advisor teams and internal partners.
• High attention to detail and accuracy when reviewing forms, reports, and transaction documentation.
• Ability to work in a regulated financial services environment and maintain confidentiality with client, advisor, and firm information.
• Demonstrated ability to build productive relationships with internal departments, external carrier partners, vendors, and advisor teams.

What we offer

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, dental and vision
• Company 401(k)and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional development opportunities
• Tuition reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work!

The potential starting base salary range for this role is $68,000-$83,500. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

$68,000 - $83,500 a year

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ACKNOWLEDGMENT

Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration foremploymentor, if hired, may result in my termination of my employment at any time during the period of myemployment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.