Insurance Agent (Licensed Personal Lines, P&C) - Remote

Concentrix; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider is seeking an experienced Insurance Agent (Licensed Personal Lines, P&C) to work remotely. This role involves engaging with customers, resolving inquiries, and providing exceptional service. Candidates must have an active P&C insurance license and customer service experience. Competitive salary and benefits are offered, along with opportunities for career growth and development.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Training and development programs

Employee referral bonuses

Qualifications

• 1+ years of customer service experience.
• Active resident license to sell P&C insurance.
• Verifiable high school diploma or GED required.
• Proficiency in fast-paced multi-tasking with strong problem-solving skills.
• High-speed internet and a smartphone required.

Responsibilities

• Engage with customers through calls and online channels.
• Resolve routine inquiries and technical support issues.
• Advise customers on insurance options and coverages.

Skills

Customer service experience

Strong computer navigation skills

Problem-solving skills

Education

High school diploma or GED

Job description

Job Title: Insurance Agent (Licensed Personal Lines, P&C) - Remote

Insurance Agent (Licensed Personal Lines, P&C) - Remote works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Must have an active resident license to sell P&C insurance with preferably NO Appointments

A NEW CAREER POWERED BY YOU.

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces”, “Best Company Culture”, and “Best Companies for Career Growth awards” every year? Then an Insurance Agent (Licensed Personal Lines, P&C) - Remote position at Concentrix is just the right place for you!

As an Insurance Agent (Licensed Personal Lines, P&C) - Remote, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

Career Growth and Personal Development

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As an Insurance Agent (Licensed Personal Lines, P&C) working from home, you will:

• Be efficient in navigating multiple systems.
• Actively listen and ask questions to identify customer needs.
• Advise on plan options, coverages, and pricing.
• Process new and/or amended enrollments.
• Ensure our clients’ customers enjoy authentic experiences.
• Deliver expert customer experiences…with a smile.

Your qualifications

• 1+ years of customer service experience.
• Active resident license to sell P&C insurance.
• Verifiable high school diploma or GED.
• Strong computer navigation skills and PC knowledge.
• Proficiency in fast-paced multi-tasking with strong problem-solving skills.
• High-Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps).
• Must reside in the United States or have a valid U.S. address for residence.

What’s in it for you

• Starting wage will be between $18 and $20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• Paid training (Classroom: 6 Weeks and Transition: 7 Weeks).
• Lucrative employee referral bonus opportunities.
• DailyPay enrollment option to access pay "early", when you want it.
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more.
• Health and wellness programs with trained partners to help promote a healthy you.
• Mentorship programs that support your rewarding career journey.
• Work-from-home convenience with company-supplied technologies.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.
• A range of other perks and benefits.

Reimagine the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location: USA, OH, Work-at-Home

Language Requirements:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed: Currently, this position may be performed only in the states listed here.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.

If you wish to review the affirmative action plan, please click here.