Instructional Designer

Commissionaires Ottawa; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading educational services organization in Canada is seeking a creative Instructional Designer to develop engaging learning experiences across various formats. The ideal candidate will have at least 3 years of experience in instructional design, strong multimedia skills, and proficiency in Articulate 360. This role offers a collaborative work environment, employer-paid professional development, and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Generous paid time off

Employer paid professional development

Retirement plans with company matching

Qualifications

• Minimum 3 years of instructional design and eLearning development experience.
• Strong writing, editing, and multimedia design skills.
• Familiarity with SCORM / xAPI and LTI standards.

Responsibilities

• Design and develop learning content for in-person, blended, and online training.
• Conduct needs assessments and define clear learning objectives.
• Evaluate learning outcomes using LMS data and user feedback.

Skills

Instructional design

eLearning development

Multimedia design

Bilingual (English / French)

Data-driven decision making

Tools

Articulate 360

Moodle

JavaScript

HTML5

Job description

Join Commissionaires Ottawa and help design the future of learning.

We’re looking for a creative and detail-oriented Instructional Designer to develop accessible, engaging, and practical learning experiences across in-person, blended, and online formats.

What You’ll Do

• Design and develop learning content for in-person, blended, and online training
• Conduct needs assessments and define clear learning objectives
• Create accessible and inclusive materials (AODA / WCAG) including job aids, infographics, and storyboards
• Develop multimedia scripts and interactive eLearning modules using Articulate Rise / Storyline
• Collaborate with subject matter experts and internal teams to align training with organizational goals
• Evaluate learning outcomes using LMS data and user feedback
• Support post-launch troubleshooting and continuous content improvement
• Stay up to date with trends in instructional design, adult learning, and accessibility

What You Bring

• Minimum 3 years of instructional design and eLearning development experience
• Strong writing, editing, and multimedia design skills
• Experience with Articulate 360 (Rise / Storyline), Moodle, Microsoft 365, JavaScript / HTML5
• Familiarity with AI tools like ChatGPT, WellSaid Labs, and DeepL
• Knowledge of SCORM / xAPI and LTI standards
• Bilingualism (English / French) is an asset
• Eligibility to obtain Secret-level security clearance (PSPC)

Why Join Commissionaires Ottawa

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You're a good fit if…

• Love creating learning that makes a difference
• Excel in planning, collaboration, and stakeholder engagement
• Use data to drive decisions and continuous improvement
• Thrive on balancing structure and creativity in a fast-paced environment

Apply Today

If you’re passionate about instructional design and want to help shape meaningful learning experiences, we want to hear from you.

Apply now to join our Learning Centre team at Commissionaires Ottawa.

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third‑party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.