Installation Scheduler & Cross‑Team Coordinator

Trail Appliances Ltd.; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home appliances company in Edmonton is seeking an Installation Coordinator to ensure a seamless customer experience by coordinating product installations, managing customer inquiries, and working with sales teams. The ideal candidate has 2+ years of experience in a customer-focused environment and strong communication skills. This full-time position offers competitive pay and excellent training opportunities.

Benefits

Health & dental benefits

Personal care days

Statutory holidays off

Employee & family assistance program

Staff incentives and rewards

Employee discounts

Qualifications

• 2+ years of experience in booking and/or client service, preferably in the service or retail industry.
• Proven success in a customer-focused work environment.
• Strong work ethic and punctuality.

Responsibilities

• Efficiently schedule product installations and manage rescheduling.
• Handle customer inquiries and respond to install requests within 24 hours.
• Generate reports and track installation data.

Skills

Customer service excellence

Attention to detail

Collaboration

Communication skills

Job description

A leading home appliances company in Edmonton is seeking an Installation Coordinator to ensure a seamless customer experience by coordinating product installations, managing customer inquiries, and working with sales teams. The ideal candidate has 2+ years of experience in a customer-focused environment and strong communication skills. This full-time position offers competitive pay and excellent training opportunities.