Installation Manager

Lifestyle Home Products; Halifax; On-site; CAD 85,000 - 100,000; Full time

Job summary

A home improvement company in Halifax is seeking an experienced Installation Manager to oversee daily operations and installation crews. The ideal candidate has over 3 years of management experience, strong leadership skills, and a customer service focus. This full-time position offers a competitive salary, benefits after probation, and potential travel. Join our growing team to enhance operational efficiency and ensure quality control.

Benefits

Competitive salary based on experience

Benefit plan after 3 months probation

Gas Card

Vehicle Allowance

Qualifications

• 3+ years of management experience required.
• Strong analytical and problem-solving skills necessary.
• Knowledge of health and safety regulations preferred.

Responsibilities

• Lead and develop installation crews for optimal performance.
• Implement operational policies and improve efficiency.
• Monitor quality control and take corrective actions.

Skills

Management Experience

Problem-solving skills

Leadership skills

Communication skills

Customer service focus

Knowledge of industry regulations

Tools

i360

Job description

Installation Manager

Reporting to the Director, Operations (Retail), the Installation Manager is responsible for providing oversight and managing daily operations ensuring that quality control is maintained, capacity targets are met, and the installation crews are trained and engaged.

Why join our growing team?

https://youtu.be/SfZP2OJEfqw

What's in it for you?

• $85, 000 - $100,000 a year salary based on experience
• Benefit plan after 3 month probation
• Gas Card
• Vehicle Allowance

Job Responsibilities

• Lead, mentor, and develop crews for all lines of business, ensuring optimal performance;
• Develop and implement operational policies and procedures to improve efficiency;
• Prepare materials and supplies for installers to pick up daily;
• Review daily reports ensuring backlogs and service calls are prioritized;
• Ensure receivables are reviewed and collected;
• Manage rechecks/completed jobs, and update i360 accordingly;
• Monitor quality control, taking corrective action when necessary;
• Regular collaboration with other location managers and the Customer Care team;
• Identify operational challenges and develop solutions to enhance productivity;
• Responsible for overseeing the operational budget, controlling costs and optimize resource allocation;
• Work closely with operations and finance to ensure accurate reporting and forecasting;
• Present insights and recommendations to senior management;
• Other duties as assigned.

Skill and experience

• 3+ Years Management Experience
• Proficiency with computers and learning new software.
• Strong analytical and problem-solving skills
• Experience in construction is an asset
• Excellent leadership, communication, and interpersonal skills
• Strong customer service focus
• Knowledge of industry regulations, best practices and health & safety
• Experience with i360 an asset

Working Conditions

• Full time
• May require some travel