Insolvency Analyst, Personal Debt Solutions

bdo; Kitchener; On-site; CAD 55,000 - 70,000; Full time

Job summary

BDO Canada is seeking an Insolvency Analyst to join the Personal Debt Solutions team in-office. You will draft documents, enter data into our insolvency database, and support the local team with various duties.

You will engage with clients and the community, promote Personal Debt Solutions offerings, maintain confidentiality, and uphold BDO's integrity and collaborative culture. Strong written and verbal communication, organization, and proficiency with MS Office are essential.

Qualifications

• Excellent written and verbal communication skills.
• Able to liaise well with staff and outside parties.
• Proficient in MS Office (Word, Excel, Outlook).
• Post-secondary education is an asset but not a requirement.
• Insolvency/Personal Debt Solutions experience is an asset but not required.
• Strong organizational skills with attention to detail.
• Able to work independently and maintain confidentiality.

Responsibilities

• Drafting documents, letters, and correspondence to clients.
• Accurately enter documents into internal systems creating formal insolvency documents.
• Assist Personal Debt Solutions department and liaise with local team.
• Community outreach and use of social media to promote personal debt solutions offerings.

Skills

Communication

Organization

Liaising skills

Attention to detail

Education

Post-secondary education asset

Tools

MS Office (Word, Excel, Outlook)

Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our BDO Office is looking for an Insolvency Analyst to join the Personal Debt Solutions team in-office and own the following responsibilities:

• Drafting documents, letters, and various correspondence to clients
• Accurately enter documents into internal systems creating formal documents in the insolvency database
• Various other duties to assist the Personal Debt Solutions department as required including working with the local team and others within the organization
• Community outreach and use of social media to promote personal debt solutions offerings

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration

You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

You identify, recommend, and are focused on effective delivery service to your clients

You share in an inclusive and engaging work environment that develops, retains & attracts talent

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development.

Your experience and education

• You have excellent written and verbal communication skills
• You must be able to liaise well with staff and outside parties
• You are proficient in MS Office (Word, Excel, Outlook)
• If you have a post-secondary education, it will be considered an asset but not a requirement
• If you have previous Insolvency/ Personal Debt Solutions experience, it is considered an asset but not a requirement
• Ability to stay organized within a busy work environment
• Ability to support high-level management demands with strong attention to detail
• Deadline and detail-oriented with the ability to work independently
• Exceptional time management, organization, and prioritization skills
• Ability to work with and maintain confidentiality with sensitive information

Due to frequent communications and interactions by email and phone with English-speaking clients in Quebec and outside of Quebec, proficiency in spoken and written English is required for this position.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026 . This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars- Do work with genuine care, Do what matters with purpose, and Do what's next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

We support your achievement of personal goals outside of the office and making an impact on your community.

We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose

We encourage innovation and forward thinking, empowering you to embrace what's next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter:

We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We're committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts:

We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone.

We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring - and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible.

If you require accommodation to complete th