Inside Sales Specialist, Bilingual, 6m Contract

Financeit; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A financing technology company in Toronto is seeking a Bilingual Inside Sales Specialist to manage merchant relationships across Canada. Candidates should have at least 1 year of experience in direct sales and be fluent in both English and French. Strong communication skills and CRM knowledge (preferably Salesforce) are essential for success in this fast-paced environment that values collaboration and inclusivity.

Benefits

Competitive pay and performance-based bonus

Flexible work arrangements

Award-winning culture

Qualifications

• 1+ years of hands-on experience in direct sales, account management, or B2B customer success.
• Fluency in both English and French (spoken and written) required.
• Strong communication and relationship-building skills.
• Ability to multitask and meet deadlines under pressure.

Responsibilities

• Develop and manage relationships with merchants across Canada.
• Drive growth with existing merchants and reactivate accounts.
• Conduct outreach and follow-ups in English and French.
• Triage merchant loan issues and ensure timely resolution.
• Use expert product knowledge to increase merchant activity.
• Provide training and coaching on financing options.

Skills

Direct sales experience

Fluency in English and French

Relationship-building skills

Communication skills

CRM experience (ideally Salesforce)

Customer service skills

Multitasking ability

Job description

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Inside Sales Specialist, you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to level up their sales, and help them make financing a seamless part of their customer experience.

In this bilingual role, you’ll communicate with merchants in both English and French, ensuring every interaction feels seamless, professional, and engaging.

If you love the thrill of a great conversation, the satisfaction of solving a problem, and the buzz of hitting your goals, this role is for you. You’re organized, curious, and driven, the kind of person who thrives in a fast-paced, team-oriented environment and takes pride in turning “maybe later” into “let’s do this.”

What you’ll do:

• Develop, maintain, and manage relationships with merchants and internal stakeholders across Canada.
• Drive growth with existing merchants, focusing on reactivating accounts and expanding volume.
• Conduct outreach and follow-ups in both English and French, tailoring your communication style to your audience.
• Triage merchant loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
• Use expert product knowledge and consultative sales techniques to increase merchant activity.
• Provide training and coaching on how to position financing and offer monthly payment options.
• Deliver engaging presentations and handle objections confidently in both languages.
• Ensure compliance to our approval and risk requirements.

Qualifications:

• 1+ years of hands‑on experience in direct sales, account management, or B2B customer success.
• Fluency in both English and French (spoken and written) required.
• Strong communication and relationship‑building skills, you know how to engage business owners and sales teams effectively.
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal, communication, and customer service skills, able to build rapport and handle various client needs effectively.
• Ability to multitask and meet deadlines under pressure.
• Availability between 9:00 AM and 5:00 PM EST, Monday to Friday.

Benefits:

Winner of Canada’s Most Admired Corporate Cultures, twice.

• An award‑winning culture with a collaborative & inclusive team.
• Competitive pay and performance‑based bonus.
• Committed to flexible work arrangements, offering hybrid workplace options.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.

Next steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.