Inside Sales Representative (Remote)

Concentrix; Southwestern Ontario; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service and technology company is seeking a Sales Representative to provide remote inbound and outbound support, close sales, and build client relationships. The ideal candidate will have over a year of sales experience, strong communication skills, and the ability to work from home in a quiet environment. This role offers a competitive hourly wage along with comprehensive benefits and opportunities for career advancement.

Benefits

Performance-based incentives

DailyPay enrollment option

Comprehensive medical, dental, and vision benefits

Paid time off and holidays

Career advancement opportunities

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of the sales process.
• Open availability for work shifts.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting.
• Build client relationships and retention strategies.
• Track and document information in databases.
• Deliver exceptional customer experiences.

Skills

Sales experience

Communication skills

Negotiation skills

Relationship building

Problem-solving

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service and Technology Solutions

Why consider this job opportunity

• Salary range of $16-$18/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance, as well as paid time off and holidays
• Opportunities for career advancement with 80% of managers promoted from within
• Work-from-home convenience with a supportive remote work environment
• Engagement in diversity, equity, and inclusion programs along with community support initiatives

What to Expect

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation
• Build client relationships and identify new customer retention strategies
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

• 1+ year of proven hard sales experience, including meeting quotas and selling products/services
• Strong understanding of the sales process, relationship building, communication, and negotiation skills
• Open availability for work shifts
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment from home

How to Stand Out (Preferred Qualifications)

• Experience in fast-paced multi-tasking environments
• Eagerness to learn new technologies
• Strong computer navigation skills and proficiency with PCs
• Access to a desktop or laptop for work tasks
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #SalesRepresentative #CareerGrowth #DiversityAndInclusion

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