Inside Sales Representative (Remote)

Concentrix; Guelph; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company in Ontario is seeking a Sales Representative to provide exceptional customer support and close sales. The ideal candidate has at least 1 year of sales experience, excellent negotiation skills, and a quiet work environment suitable for remote work. The company values customer relationships and focuses on service excellence.

Qualifications

• Minimum of 1 year of proven sales experience.
• Strong understanding of the sales process and negotiation.
• Open availability and a quiet work environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting.
• Build client relationships and retain customers.

Skills

Sales experience

Customer relationship building

Negotiation techniques

Computer navigation skills

Education

High school diploma or GED

Tools

CRM software

Job description

Overview

Employer Industry: Customer Service and Technology Solutions

What to Expect

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentations
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a focus on service excellence

What is Required

• Minimum of 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability and a quiet, distraction-free work environment
• High school diploma or GED
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out

• Experience in B2B and B2C sales environments
• Eagerness to learn new technologies
• Previous work-from-home experience
• Familiarity with CRM software or sales tracking tools
• Ability to adapt to changing customer needs and work under pressure

#CustomerService #SalesRepresentative #RemoteWork #CareerGrowth #InclusiveWorkplace

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