Inside Sales Representative (Remote)

Concentrix; City of Langley; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer experience solutions company is seeking a remote customer support representative to provide sales assistance and build client relationships. The ideal candidate has over a year of sales experience and excels in communication and negotiation. This position offers a flexible work-from-home setup with numerous benefits, including health insurance and career advancement opportunities.

Benefits

Salary up to $18/hr

Performance-based incentives

Comprehensive benefits including medical, dental, and vision insurance

Flexible remote setup

Career growth opportunities

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of sales processes.
• Open availability and a quiet work environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales using B2B and B2C skills.
• Build client relationships and retain customers.
• Track and document information in databases.
• Deliver exceptional customer experiences.

Skills

Sales experience

Relationship building

Negotiation techniques

Computer navigation skills

Multi-tasking

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

• Salary up to $18/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Work-from-home convenience with a flexible remote setup
• Opportunities for career growth with 80% of managers promoted from within
• Engaging company culture with networking groups and diversity programs

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales while utilizing B2B and B2C skills for prospecting and negotiation
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

• 1+ year of proven hard sales experience (meeting quotas and working on commission)
• Strong understanding of sales processes, relationship building, and negotiation techniques
• Open availability and a quiet, distraction-free work environment
• High school diploma or GED
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies
• Strong communication skills and experience in closing deals
• Familiarity with various sales techniques and customer service strategies
• Previous experience in a remote work setting

#CustomerExperience #SalesOpportunity #RemoteWork #CareerGrowth #DiversityAndInclusion

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