Inside Sales Representative (Remote)

Concentrix; Calgary; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service solutions provider is seeking a Customer Support Specialist in Calgary. This role involves providing exceptional inbound and outbound support, closing sales, and managing client relationships. Candidates should have at least 1 year of sales experience, strong communication skills, and the ability to work in a distraction-free environment. Comprehensive benefits and career advancement opportunities are offered, with a focus on employee well-being.

Benefits

Salary range of $16 - $18 per hour

Performance-based incentives

Comprehensive benefits package

DailyPay enrollment option

Opportunities for career advancement

Qualifications

• Minimum of 1 year of proven hard sales experience, including meeting quotas.
• Strong understanding of the sales process and relationship building.
• Open availability for work shifts.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting, negotiation, and presentation.
• Utilize product knowledge to build client relationships.

Skills

Sales experience

Strong communication skills

Relationship building

Negotiation techniques

Multi-tasking

Education

High school diploma or GED

Job description

Overview

Why consider this job opportunity:

• Salary range of $16 - $18 per hour, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Opportunities for career advancement, with 80% of managers promoted from within
• Supportive work-from-home arrangement with a focus on employee well-being
• Engaging company culture with various networking and mentorship programs

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation
• Utilize product knowledge to build client relationships and enhance customer retention
• Track and document information in databases while being detail-oriented
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

• Minimum of 1 year of proven hard sales experience, including meeting quotas and selling products/services
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability for work shifts
• High school diploma or GED
• A quiet, distraction-free home workspace and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies and strong computer navigation skills
• Experience with B2B and B2C sales techniques
• A desktop or laptop for completing PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerExperience #SalesOpportunity #RemoteWork #CareerGrowth #InclusiveCulture

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."