Inside Sales Representative (Remote)

Concentrix; Area E (Beaverdell/West Boundary); Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service company is seeking an Inside Sales Representative to work remotely, providing customer support via calls and the internet. The ideal candidate has 1+ year of sales experience, strong communication skills, and is detail-oriented. The position offers a base salary of $16-$18/hr, plus incentives, benefits, and opportunities for growth. Applicants in British Columbia are encouraged to apply.

Benefits

Medical, dental, and vision insurance

Paid training

Performance-based incentives

Work-from-home convenience

Health and wellness programs

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of the sales process.
• Open availability and ability to work from home.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and handle customer inquiries.
• Build and maintain client relationships.

Skills

Sales experience

Communication skills

Negotiation techniques

Customer support

Multi-tasking

Education

High school diploma or GED

Job description

Responsibilities

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences…with a smile.

Qualifications

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services
• A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” … in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $16-$18/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay "early," when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Additional Information

Location: CAN, ON, Work-at-Home

Language Requirements:

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person\'s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE and SK.

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