Inside Sales Representative (Remote)

Concentrix; Alberta; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company is looking for candidates to provide exceptional inbound and outbound support while engaging in sales activities. The ideal candidate has at least 1 year of sales experience, strong communication skills, and the ability to work remotely. This role offers a salary of up to $18/hr, plus benefits including medical and dental insurance, and opportunities for bonuses.

Benefits

Salary up to $18/hr

Paid training

Comprehensive benefits including medical and dental insurance

Performance-based incentives

DailyPay enrollment option

Qualifications

• Minimum of 1 year of proven hard sales experience.
• Strong understanding of the sales process and relationship building.
• Open availability to meet the needs of the role.
• Proficiency in fast-paced multi-tasking.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting and negotiation.
• Build client relationships and track information in databases.
• Deliver exceptional customer experiences.

Skills

Sales experience

Communication skills

Negotiation skills

Customer relationship building

Multi-tasking

Education

High school diploma or GED

Job description

Employer Industry: Customer Service and Technology Solutions

Why consider this job opportunity

• Salary up to $18/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and lucrative employee referral bonus opportunities
• Comprehensive benefits including medical, dental, and vision insurance, paid time off, and a registered retirement savings plan
• Work-from-home convenience with a supportive and inclusive culture
• Opportunities for mentorship and participation in diverse company initiatives

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentations
• Build client relationships and explore new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences while offering additional products and services

What is Required (Qualifications)

• Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, communication, negotiation, and closing deals
• Open availability to meet the needs of the role
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience working in a remote environment
• Familiarity with B2B and B2C sales strategies
• Eagerness to learn new technologies and adapt to changing environments
• Ability to maintain a quiet, distraction-free workspace at home
• Previous experience in customer service or sales-related positions

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