Inside Sales Representative (Remote)

Concentrix; Airdrie; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer experience solutions provider is looking for a Customer Support Sales Representative in Airdrie, Alberta. This role involves providing customer support, closing sales, and maintaining strong relationships. Candidates must have at least one year of sales experience and a high school diploma. The position offers a salary range of $16 to $18 per hour plus benefits. A supportive remote work environment is provided.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Performance-based incentives

DailyPay enrollment option

Career advancement opportunities

Mentorship programs

Qualifications

• Minimum of 1 year of proven hard sales experience, including meeting quotas.
• Open availability for work shifts.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound and outbound customer support using a structured call flow.
• Close sales and engage in prospecting, negotiation, and presentations.
• Build client relationships and identify new ways to retain customers.

Skills

Sales process understanding

Effective communication

Computer navigation skills

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

• Salary range of $16 to $18 per hour, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Opportunities for career advancement with 80% of managers promoted from within
• Supportive work-from-home environment with a focus on diversity, equity, and inclusion
• Access to mentorship programs and health and wellness initiatives

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a structured call flow
• Close sales and engage in prospecting, negotiation, and presentations
• Build client relationships and identify new ways to retain customers
• Maintain attention to detail in sales of products and services
• Document and track customer interactions in databases

What is Required (Qualifications)

• Minimum of 1 year of proven hard sales experience, including meeting quotas
• Strong understanding of the sales process and effective communication skills
• Open availability for work shifts
• High school diploma or GED
• Ability to work in a quiet, distraction-free home environment

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies and adapt to fast-paced environments
• Strong computer navigation skills and proficiency in using PCs
• Previous experience in B2B or B2C sales

#CustomerExperience #SalesOpportunities #RemoteWork #CareerGrowth #DiversityAndInclusion

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