Inside Sales Representative - Industrial (Contract)

WolseleyCanada; Esterhazy; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading wholesale distributor in Canada seeks an Inside Sales representative to manage customer relationships and process orders. The ideal candidate should have a background in sales or customer service, strong organizational skills, and be committed to providing exceptional service. Experience with Microsoft Office and the ability to lift 50lbs are required. This position is crucial in supporting critical industries across Canada.

Qualifications

• Strong commitment to exceptional customer service.
• Ability to lift 50lbs.
• Previous experience in Inside Sales preferred.
• Demonstrated initiative and ability to work independently.

Responsibilities

• Complete the order process including pricing and sourcing products.
• Enter quotations and orders accurately and timely.
• Build and maintain customer relationships.
• Respond to customer inquiries promptly.
• Achieve sales targets and objectives set by management.

Skills

Customer service

Sales experience

Organizational skills

Communication skills

Education

Post-Secondary Education in Business Administration or related

Tools

Microsoft Office

AS400 system

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products
• Adhere to company safety policies and regulations
• Assist in the warehouse and with deliveries when needed

What you will bring:

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related industry (Industrial Products) experience in preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• Ability to lift 50lbs
• Valid driver's licence
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.