Inside Sales Representative I

White Cap Management LLC; Kamloops; On-site; CAD 44,000 - 52,000; Full time

Job summary

White Cap Management LLC in Kamloops, Canada, is hiring for a sales-support role that combines customer service with order processing and pricing support. You will help customers identify product needs, enter orders, and coordinate logistics to ensure on-time delivery.

The ideal candidate has 1–5 years of sales experience, an HS diploma or GED, and familiarity with inventory sales. The role may involve light travel and offers pay around 44,000–52,000 CAD yearly.

Qualifications

• Provide superior day-to-day customer service and assist customers with product needs.
• Input sales orders accurately and timely.
• Develops knowledge through training and product updates.
• Prospects for new sales opportunities via outbound calling and emailing.
• Travel up to 10% of the time.

Responsibilities

• Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support.
• Inputs sales orders into the computer system accurately and timely.
• Provides requested information to customers promptly.
• Continuously improve sales and product knowledge through training.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix and other resources to determine the price per guidelines.
• Facilitates the sales process through project management and order tracking.

Skills

Sales experience

Inventory sales

Customer service

Education

HS Diploma or GED

Bachelor's or Associate's degree

Tools

Pricing matrix

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Description / Qualifications

Job Summary

Major Tasks, Responsibilities and Key Accountabilities

• Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
• Inputs sales orders into the computer system in an accurate and timely manner.
• Provide customer requested information in a timely manner.
• Continuously improve sales and product knowledge by active involvement in both inside and outside training.
• Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
• Performs estimating, take-off, and proposal duties as necessary.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

Nature and Scope

Refers complex, unusual problems to supervisor.

Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Education and Experience

HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

• 1 to 5 years sales experience.
• Experience with inventory sales preferred.
• Bachelor or Associate's degree preferred

Pay Rate: $52,000.00

Minimum Pay $44,000.00

If you're looking to play a role in building Canada, consider one of our open opportunities. We can't wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.