Inside Sales Representative

WolseleyCanada; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wholesale distributor in Vaughan, Ontario, is seeking an Inside Sales professional to build strong customer relationships and manage order processes. This role includes entering orders, providing accurate pricing information, and achieving sales targets while adhering to safety policies. Candidates should have experience in the Plumbing and HVAC/R industries and be committed to exceptional customer service. The position offers comprehensive benefits, career development opportunities, and employee discounts.

Benefits

Full health care benefits

Career development and training opportunities

Comprehensive benefits package

Life insurance and wellness programs

Retirement savings programs with employer contribution

Paid vacation and sick time

Bonus programs

Employee discounts

Education reimbursement

Employee referral program

Safety shoe reimbursement

Qualifications

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred.
• General computer skills including Microsoft Office required.
• High level of commitment to exceptional customer service.
• Demonstrated initiative, ability to work independently and collaboratively.
• Highly organized in prioritizing work and multi-tasking.

Responsibilities

• Complete the order process, including pricing terms and generating sales orders.
• Enter quotations and orders into the system accurately and timely.
• Provide accurate pricing, inventory, and delivery information to customers.
• Build and maintain relationships with customers via phone or email.
• Prepare quotations and process orders for outside sales staff.
• Respond to customer requests in a timely manner.
• Achieve sales targets set by Management through product promotion.
• Adhere to company safety policies.

Skills

Customer service commitment

Organization

Microsoft Office

Tools

AS400 system

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one.

• Career development and training opportunities

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.

• Life insurance, disability and wellness programs

• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution

• Paid vacation and sick time and day off on your birthday!

• Bonus programs that include annual performance and profit sharing

• Employee discounts on top brands of plumbing and HVAC/R products

• Education reimbursement for employees

• Employee referral program

• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.

• Enter quotations and orders into the system with accuracy in a timely manner.

• Provide customers with accurate pricing, inventory, and specific delivery information.

• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.

• Prepare quotations and process orders on behalf of outside sales staff.

• Respond to customers’ requests and inquiries in a timely manner.

• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.

• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred

• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.

• High level of commitment to exceptional customer service.

• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.

• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.