Inside Sales Representative

Beacon Roofing Supply, Inc; Surrey; On-site; CAD 63,000 - 74,000; Full time

Job summary

A leading building products distributor located in Surrey, Canada, is seeking a dynamic customer service representative. This role involves processing requests, supporting the sales team, and attracting new customers. Ideal candidates will have experience in customer service and sales, with an eagerness to learn about the industry. The position offers a competitive salary, comprehensive benefits including medical, dental, and an employee stock purchase plan, promoting career advancement and work-life balance.

Benefits

Competitive Pay

Medical, Dental, and Vision Benefits

Employee Stock Purchase Plan

RRSP Program

Paid Leave

Paid Training and Advancement Opportunities

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials is a plus.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for quotes, orders, returns, and product information.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines.

Skills

Customer service experience

Sales experience

Communication skills

Ability to learn product information

Job description

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution.

QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector.

We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

What you’ll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you’ll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

More about QXO:

The building products distribution market is a nearly $800 billion global opportunity, with a highly fragmented landscape and significant room for innovation. As QXO continues to grow, we see transformative potential in areas like B2B e-commerce, price optimization, demand forecasting, and digital customer connectivity.

QXO is led by Brad Jacobs, who has founded and scaled five multibillion-dollar, publicly traded companies — including XPO, GXO, RXO, United Rentals, and United Waste. With more than 500 acquisitions completed across his career, Brad brings a proven track record of building world-class teams and creating long-term shareholder value.

QXO is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

Base Salary Range: $63,250 – $73,810 CAD

This range reflects the base salary for this role in British Columbia. Actual compensation will be determined based on experience, skills, and internal equity. This role is eligible for variable compensation

What you’ll earn:

• Competitive Pay: We make sure that your hard work is recognized.
• Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package including an employee assistance program and a telemedicine service designed to prioritize your well-being.
• Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.
• RRSP Program: Ensure a secure future with fair matching of your retirement contributions.
• Paid Leave: Recharge and find work-life balance with a personal emergency leave, and enjoy paid time off and company holidays to unwind and pursue personal interests.
• Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.