Inside Sales Representative

Electro-Federation Canada; Surrey; On-site; CAD 50,000 - 60,000; Full time

Job summary

A reputable manufacturer's representative firm is seeking an Inside Sales Representative in Surrey, BC. The ideal candidate will excel in providing customer service, managing product inquiries, and collaborating with sales teams. Competitive compensation of $50,000-$60,000, hands-on training, and a supportive work environment foster growth in this role.

Benefits

Supportive work environment

Hands-on training

Competitive compensation and benefits

Qualifications

• Strong background in customer service with clear communication.
• Willingness to learn and grow within the company.
• Attention to detail and organizational skills are vital.

Responsibilities

• Serve as a primary point of contact for customers via phone and email.
• Provide knowledgeable assistance with product inquiries, quotes, and order processing.
• Build and maintain strong customer relationships.

Skills

Customer service experience

Organizational skills

Microsoft Office proficiency

Enthusiastic and proactive mindset

Job description

Inside Sales Representative
KM Roberts & Associates – https://kmroberts.com
Location:Surrey, BC
Type: Full-Time

Are you passionate about delivering exceptional customer service and eager to grow your career in sales?
KM Roberts & Associates is seeking a motivated and personable Inside Sales Representative to join our dynamic team. We’re a respected manufacturer’s representative firm in the electrical industry, dedicated to providing innovative solutions and outstanding client support across Western Canada.

What You’ll Do:

• Serve as a primary point of contact for customers via phone and email
• Provide knowledgeable assistance with product inquiries, quotes, and order processing
• Build and maintain strong customer relationships with a focus on responsiveness and satisfaction
• Collaborate closely with outside sales and technical teams
• Stay up-to-date on product offerings and market trends (training provided)
• Support administrative and data entry functions related to sales activity
• Warehousing (Receiving shipments, outbound shipping, forklift operation)

What We’re Looking For:

• A strong background in customer service – your ability to communicate clearly and positively is key
• A willingness to learn – we’re committed to training the right individual
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office (Excel, Outlook, etc.)
• Sales or technical experience is an asset, but not required
• Enthusiastic, proactive, and a team-oriented mindset
• Curiosity – about the customer’s needs, and how to best meet them
• Forklift Operator (An asset, we will arrange for training as needed)

Why Join Us:

• Supportive, growth-oriented environment
• Hands-on training and career development
• Competitive compensation and benefits
• Opportunity to be part of a respected name in the electrical industry

Salary range - $50,000-$60,000

Ready tostart your career with KM Roberts & Associates?
Submit your resume and a brief cover letter [e-mail]