Inside Sales Representative

Nedco; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading electrical product company in Edmonton is seeking an Inside Sales Representative to provide excellent customer service and manage inquiries via phone and email. The ideal candidate has at least two years of inside sales or customer service experience, strong multitasking abilities, and a background in the electrical business is preferred. Competitive salary and benefits offered.

Benefits

Competitive salary

Excellent benefits

Pension packages

Stable work environment

Qualifications

• Minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively.
• Strong multitasking and time management skills.

Responsibilities

• Service customers via phone & email daily.
• Process orders, inquiries & quotations.
• Achieve a high level of customer service.
• Confirm stock availability and suggest alternatives.

Skills

Communication skills

Multitasking

Customer relationship building

Computer literacy

Team Player

Tools

AS400

Job description

Job Description

Job Description

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. As an Inside Sales Representative based in Edmonton, your essential duties will be to :

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.

Employee Value Proposition

Joining Nedco means choosing a company that listens to its employees. Nedco accelerates progress, all the while respecting its people, their culture and diversity. As a Nedco employee, you will have the opportunity to :

• Think ahead
• Work with a great team
• Make a personal impact
• Learn from the best
• Earn the career you want

Nedco provides a stable and safe work environment along with a competitive salary with excellent benefits and pension packages. Nedco is an equal opportunity employer firmly committed to the Canadian marketplace. If you require any accommodation in the application process, please contact us with the 'Need Help' button in Fitzii. We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted. Please visit () for other career opportunities.