Inside Sales Representative

Intercity Packers Meat & Seafood; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading meat and seafood distribution company is seeking a full-time Inside Sales Representative at their Edmonton location. The candidate will manage customer orders, develop relationships, and support Outside Sales Representatives. A high school diploma and customer service experience are required. The company offers comprehensive benefits, career advancement opportunities, and a team-oriented environment.

Benefits

Comprehensive health and dental benefits

Registered Retirement Savings Plan (RRSP) Matching Program

Annual Profit Sharing Bonus

Employee Family Assistance Program

Opportunities for career advancement

Employee Recognition Programs

Company-sponsored events

Training opportunities

Annual Safety Boot Allowance Program

Special employee discounts on meat and seafood products

Qualifications

• Previous work experience in customer service, inside sales, or administrative role is required.
• Must be highly motivated and a self-starter.
• Ability to work independently or in a team environment.

Responsibilities

• Serve as liaison between Outside Sales Representative and customer.
• Develop and maintain customer relationships.
• Manage customer orders and confirm complete orders.
• Support Outside Sales Representatives with order entry.

Skills

Customer service skills

Strong computer skills

Effective written and oral communication

Ability to multitask

Attention to detail

Calm under pressure

Strategic thinking

Education

High school diploma

Job description

Intercity Packers Ltd.

Thank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity, quality, safety, sustainability, accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a team to get things done right. Does this sound like you? See our job opening below.

Intercity Packers is the largest meat / seafood distribution company in Western Canada and part of the Gordon Food Service (GFS) Canada group of companies, recognized by Forbes magazine to be among Canada’s Best Employers in 2022.

As our innovative business continues to rapidly grow, we are seeking a full-time Inside Sales Representative at our Edmonton location.

Schedule : Monday to Friday. 8:00am-4:30pm. In office.

Duties & Responsibilities

Serves as liaison between the Outside Sales Representative and customer.

Develops and maintains customer relationships.

Supports and partners with assigned division and customer assignment.

Manages customer orders manually and completes timely callbacks / e-mails to discuss edits and confirm complete orders.

Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.

Serves as information resource to Outside Sales Representatives, on product related questions regarding inventory levels and general product information

Arranges exception deliveries in collaboration with Transportation departments, 3rd party order / delivery systems, aligned with Intercity Packers.

Supports Outside Sales Representatives with order entry.

Supports Sales penetration.

Performs other duties as assigned.

Requirements

High school diploma

Previous work experience in a customer service, inside sales, or administrative role

Must be able to travel for food shows, events, etc (less than 10%)

Ability to stay calm under pressure

Excellent customer service skills and strong computer skills

Ability to communicate effectively in written and oral English language

Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

Highly motivated self starter with a focus on details and accuracy in a fast paced environment

Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices

Benefits

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment
• Special employee discounts on meat and seafood products

At Intercity Packers Meat & Seafood, we believe in good food and good people. Over the past five decades, we have cultivated a rich history of bringing customers high quality, innovative and carefully sourced meat, seafood products and the best customer service. Our unwavering mission to provide customers with the best is reflected in our motto, “Yes, we do!”

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Intercity Packers is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words "Accommodation Request" in your subject line.