Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Representative in Wainwright, Alberta, to provide inbound and outbound support to clients in both French and English. The ideal candidate will have at least one year of sales experience, be familiar with customer relationship management, and possess strong negotiation skills. This role offers a salary of up to $24.00 per hour, performance-based bonuses, and a flexible work-from-home arrangement. Comprehensive benefits and professional development opportunities are included.

Benefits

Performance-related bonuses

Comprehensive benefits including medical, dental, and vision

Flexible work-from-home arrangement

Access to professional development and mentorship programs

Qualifications

• Fluency in both French and English is essential for customer support.
• Minimum of 1 year of proven sales experience including quotas.
• Availability for flexible working hours is required.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and presentations.
• Build client relationships and explore customer retention methods.

Skills

Fluency in both French and English

Sales experience

Client relationship building

Negotiation techniques

Strong computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Sales and Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour, plus performance‑related bonuses
• Opportunity for career advancement, with 80% of managers promoted internally
• Flexible work‑from‑home arrangement
• Comprehensive benefits including medical, dental, vision insurance, and an employee assistance program
• Access to professional development through free training and mentorship programs
• Inclusive company culture with various employee resource groups and networking opportunities

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, engage in prospecting, negotiation, and presentation using B2B and B2C skills
• Build client relationships and explore new methods for customer retention
• Maintain attention to detail in sales of products and services
• Document and retrieve information in databases efficiently

What is Required (Qualifications):

• Fluency in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, client relationship building, and negotiation techniques
• Availability for flexible working hours
• High school diploma or GED

How to Stand Out (Preferred Qualifications):

• Experience in a fast‑paced sales environment
• Strong computer navigation skills and familiarity with technology
• Ability to manage multiple tasks simultaneously in a dynamic setting

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