Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Ontario is looking for a Customer Support Specialist. This role involves providing exceptional customer support and closing sales using both B2B and B2C skills. Candidates must be fluent in both French and English and have at least 1 year of sales experience. The position offers a salary of up to $24.00 per hour, performance-based bonuses, and opportunities for career advancement. A flexible work-from-home arrangement is available.

Benefits

Performance-based incentives

Comprehensive benefits including medical, dental, and vision insurance

Flexible work-from-home arrangement

Access to employee resource groups and wellness programs

Qualifications

• Fluency in both French and English is essential.
• Minimum of 1 year sales experience required.
• Strong understanding of the sales process is needed.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales using B2B and B2C skills.
• Build client relationships to retain customers.

Skills

Fluency in both French and English

Sales experience

Customer relationship building

Negotiation techniques

Strong computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Sales

Why consider this job opportunity:

• Salary up to $24.00 per hour
• Performance-based incentives and bonuses
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement with 80% of managers promoted from within
• Flexible work-from-home arrangement
• Access to various employee resource groups and wellness programs

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, engage in prospecting, negotiation, and presentations using B2B and B2C skills
• Build client relationships and find innovative ways to retain customers
• Document, track, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Fluency in both French and English
• At least 1 year of proven sales experience, including meeting quotas and commission-based sales
• Strong understanding of the sales process, customer relationship building, and negotiation techniques
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment from home

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Strong computer navigation skills and proficiency in multitasking
• Previous experience in a fast-paced sales environment

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