Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company is seeking candidates for a role in Guelph, Ontario, focusing on customer support and sales in the automotive industry. Ideal applicants will be fluent in both French and English, have at least one year of proven sales experience, and demonstrate strong communication and negotiation skills. The position offers flexible work-from-home options, a competitive salary of up to $24.00 per hour, and comprehensive benefits including medical and dental insurance. Career advancement opportunities are also available.

Benefits

Performance-based incentives

Comprehensive benefits including medical, dental, vision insurance

Flexible work-from-home option

Access to DailyPay for early salary withdrawal

Qualifications

• At least one year of proven sales experience, including meeting quotas.
• Ability to work in a quiet, distraction-free environment.
• Experience in a fast-paced multi-tasking environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales using B2B and B2C skills.
• Build client relationships and retain customers.
• Track and document information in databases.
• Deliver exceptional customer experiences.

Skills

Fluent in both French and English

Strong understanding of the sales process

Communication skills

Negotiation techniques

Education

High school diploma or GED

Tools

Computer navigation skills

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour, plus performance-based incentives
• Opportunities for career advancement, with 80% of managers promoted from within
• Flexible work-from-home option, allowing for a convenient work environment
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Access to a DailyPay option for early salary withdrawal
• Engaging company culture with networking opportunities and support for diversity and inclusion

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales, engage in prospecting, negotiation, and presentations using B2B and B2C skills
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Fluent in both French and English
• At least one year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, communication, and negotiation techniques
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Strong computer navigation skills and knowledge of PCs
• Experience in a fast-paced multi-tasking environment
• Availability for flexible work hours

#wfh #AutomotiveSales #CustomerService #CareerGrowth #DiversityAndInclusion

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