Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking bilingual customer support representatives fluent in French and English. Responsibilities include providing exceptional customer service, closing sales, and building client relationships. Candidates should have at least a year of sales experience and a high school diploma. With flexible scheduling and work-from-home opportunities, this role offers a supportive work culture and comprehensive benefits package including health insurance and retirement plan.

Benefits

Salary up to $24.00 per hour

Performance-based incentives

Comprehensive medical, dental, and vision insurance

Access to DailyPay for early salary access

Supportive company culture

Qualifications

• Fluency in both French and English is required.
• Minimum of 1 year of proven sales experience with quota achievement.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and presentations.
• Build client relationships and develop customer retention strategies.

Skills

Fluency in French and English

Sales experience

Client relationship management

Negotiation skills

Strong computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour, with performance-based incentives
• Opportunity for career advancement, with 80% of management positions filled internally
• Work from home convenience with a flexible schedule
• Comprehensive benefits including medical, dental, and vision insurance, along with a registered retirement savings plan
• Access to DailyPay for early salary access
• Supportive company culture with networking groups and programs promoting diversity and inclusion

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, engage in prospecting, negotiation, and presentations using B2B and B2C skills
• Build client relationships and develop new strategies for customer retention
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Must be fluent in both French and English
• At least 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, client relationship management, and negotiation techniques
• High school diploma or GED
• Ability to work in a quiet, distraction-free home environment

How to Stand Out (Preferred Qualifications):

• Previous experience in the automotive industry
• Strong computer navigation skills and proficiency in working with technology
• Eagerness to learn and adapt to new technologies
• Experience in a fast-paced multi-tasking environment
• Availability for flexible scheduling