Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Charlottetown; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Charlottetown seeks a bilingual Customer Support Representative fluent in French and English. Responsibilities include providing comprehensive customer support, managing sales, and building client relationships. The ideal candidate should have at least one year of sales experience and a high school diploma. This role offers flexible work hours and competitive compensation of up to $24.00 per hour with additional performance incentives.

Benefits

Performance-based incentives

Comprehensive benefits

Flexible work-from-home arrangement

Opportunities for career advancement

Qualifications

• Fluent in both French and English.
• Minimum of 1 year of proven sales experience.
• Strong understanding of sales processes.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and present offers.
• Build client relationships and enhance retention.

Skills

Fluency in French

Fluency in English

Sales experience

Relationship building

Strong computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour
• Performance-based incentives and lucrative employee referral bonuses
• Comprehensive benefits including medical, dental, and vision insurance, employee assistance program, and retirement savings plan
• Opportunities for career advancement, with 80% of management promoted from within
• Flexible work-from-home arrangement
• Inclusive company culture with networking and mentorship programs

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales, engage in prospecting, negotiation, and present offers utilizing B2B and B2C skills
• Build client relationships and find innovative ways to retain customers
• Maintain attention to detail in the sales of products and services
• Track, document, and retrieve information in databases

What is Required (Qualifications):

• Must be fluent in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and commission-based sales
• Strong understanding of the sales process and relationship building
• Availability to work flexible hours
• High school diploma or GED

How to Stand Out (Preferred Qualifications):

• Experience in a fast-paced sales environment
• Eagerness to learn new technologies
• Strong computer navigation skills and knowledge of PC operations
• Ability to manage multiple tasks simultaneously in a dynamic environment