Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A prominent customer service firm based in Canada is seeking a bilingual Sales Support Representative to provide exceptional customer service. Responsibilities include inbound and outbound support, closing sales, and building client relationships. The ideal candidate speaks both French and English and has at least 1 year of sales experience. This role offers a competitive salary of up to $24.00 per hour with various benefits, including work-from-home flexibility and opportunities for professional development.

Benefits

Salary up to $24.00 per hour

Performance-based incentives

Comprehensive benefits package

Work-from-home flexibility

Access to DailyPay

Qualifications

• Fluency in both French and English is mandatory.
• At least 1 year of proven sales experience is required.
• Strong understanding of the sales process and relationship building is essential.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales using B2B and B2C skills.
• Build and maintain client relationships to retain customers.

Skills

Fluent in French and English

Proven sales experience

Strong understanding of sales processes

Relationship building

Negotiation techniques

Education

High school diploma or GED

Job description

Employer Industry: Automotive Sales and Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour, plus performance-based incentives
• Opportunity for career advancement and professional development, with 80% of management positions filled internally
• Work-from-home flexibility, allowing you to create a comfortable work environment
• Comprehensive benefits package including medical, dental, vision insurance, and a registered retirement savings plan
• Access to DailyPay for early salary access
• Inclusive company culture with networking opportunities and wellness programs

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales and utilize B2B and B2C skills through prospecting, negotiation, and presentations
• Build client relationships and find innovative ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences while maintaining a positive attitude

What is Required (Qualifications):

• Must be fluent in both French and English
• Minimum of 1 year of proven sales experience, meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• High school diploma or GED required
• Ability to work in a quiet, distraction-free environment at home

How to Stand Out (Preferred Qualifications):

• Experience in a fast-paced sales environment
• Proficiency in computer navigation and knowledge of technology
• Eagerness to learn and adapt to new technologies
• Ability to manage multiple tasks effectively
• Previous experience in customer service or sales in the automotive industry

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